Product Enablement, Specialist

Who We Are:

Every transaction matters. Every Canadian matters. At Interac, we protect both — driving trust, security, and inclusion, so our digital economy thrives.
 
Founded in 1984, Interac connects Canadians through secure digital payments, advanced identity verification and industry-leading fraud protection. Connecting banks, businesses, and individuals, Interac enables millions to send, receive, and manage money safely and effortlessly every day — across both digital and physical environments.

As the backbone of Canada’s financial ecosystem, Interac facilitates over 20 million transactions daily, supported by trusted partnerships with government and financial institutions. Consistently ranked as Canada’s most reputable financial technology brand, Interac is deeply embedded in the daily lives of Canadians.

Who You Will Work With:  

What You Will Do:  

• Partner with Platform Engineering, Architecture, and Product Leads to define and execute modernization roadmaps across API M, Gateways, and Extranet services.

• Support migration planning and adoption efforts for product teams moving onto new API gateways and modern Ingress/Egress patterns.

• Clarify requirements, write user stories, and maintain a prioritized work backlog aligned to platform strategy.

• Serve as the platform enablement contact for product lines adopting foundational services, guide them through onboarding, integration patterns, security expectations, and SLAs.

• Work with security and CIAM teams to ensure compliance with OAuth/OIDC, mTLS, cert rotation, token exchange flows, and API governance.

• Track and report platform adoption metrics, performance insights, usage patterns, and stakeholder feedback.

• Create clear communication artifacts e.g., service onboarding guides, release notes, roadmaps, FAQs, and “How-To” documentation.

• Support external vendor coordination and ensure delivery meets Interac architectural and operational requirements.

What You Bring: 

• 3–5 years of relevant professional experience in a similar role or related field.

• Experience in technical product management, platform product ownership or development experience.

• Strong ability to distill complex technical concepts into clear, structured communication for non-technical stakeholders.

• Familiarity with:

  • API Gateways (e.g., Kong, Axway, Apigee, AWS API Gateway)

  • API Management concepts: throttling, onboarding, client registration, traffic inspection, logging, and monitoring.

• Experience writing or reviewing: User stories, backlog items, service requirements, platform release notes.

• Strong stakeholder engagement especially across Product, Architecture, Security, Engineering, and vendor teams.

• Eligibility to work for Interac Corp. in Canada in a full-time capacity.

Nice to Have

• Experience with Extranet / customer-facing portal services.

• Familiarity with Platform frameworks.

What We’re Offering: 

The hiring range for this position is $105K-$130K, and you will also be eligible for our short-term incentive plan. The exact amount will depend on factors such as skills, experience, and job-related knowledge, but Interac’s commitment goes beyond compensation. Our Total Rewards package is designed to support your well-being and future, and includes: 

• Generous vacation and wellness days to help you recharge 

• Comprehensive employer-paid benefits coverage for peace of mind 

• Market-leading employer-funded RRSP program to invest in your future 

• Flexible hybrid work model for better work-life balance 

• Access to a free and confidential 24/7 employee & family assistance program to offer support for you and your immediate family 

• Pregnancy and parental leave top-up to support growing families 

• Charitable donation matching with United Way to amplify your impact 

Why Join Us?

At Interac, the impact we make, and the people who drive it, is profound. When you become part of our team, you’re joining a purpose-driven organization that’s shaping the future of digital finance in Canada. Here’s what you can expect:

• Investing in the Future – Help us unlock digital prosperity for all Canadians.

• Innovative Thinking – Collaborate on products, practices, and platforms that redefine what’s possible.

• Inclusive Culture – Be empowered to bring your whole self to work and realize your full potential.

• Inspiring Community – Work in an ecosystem where we lift each other up and rise together.

• Intentional Support – Enjoy flexible, supportive offerings that prioritize your total wellness.

Additional Pre-Employment Requirements:

To ensure the integrity of our organization, successful candidates will be required to complete background checks, which may include, Canadian Criminal Credit Check, Canadian ID Cross-Check, Public Safety Verification, 5-year Employment Verification, Education Verification, Credit Check, and Social Media Check.

Equal Opportunity Employer

Interac is also an equal opportunity employer committed to fostering a diverse and inclusive workplace. We believe that innovation thrives when people from different backgrounds, experiences, and perspectives come together. That’s why we are committed to providing fair and equitable employment opportunities for all individuals, without discrimination based on race, color, ancestry, ethnic origin, place of origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other characteristic protected by applicable law.

If you require accommodation during any stage of the application or recruitment process, please contact us at [email protected]. We will work with you to meet your needs.

Please be aware that certain individuals are misusing Interac Corp.’s name and logo to promote fictitious employment opportunities. Interac Corp. never requests, solicits, or accepts any form of payment in exchange for employment. Any such offers are fraudulent and should be disregarded. Interac Corp. assumes no liability for any claims, losses, damages, expenses, or inconveniences arising from or related to these fraudulent activities. Such communications do not constitute an offer or representation by Interac Corp. or its subsidiaries and affiliates.