Product Analyst

Your Moneris Career - The Opportunity

We are looking for a dynamic and results-driven Product Analyst to join our team. As a Product Analyst, you will work in collaboration with the Product Owner in utilizing market and industry knowledge to translate user needs into user stories and epics, with clearly defined acceptance criteria for their team. The Product Analyst (PA) is the team's source for business logic, requirements, analysis, testing features once ready etc.

Location: You will be based in our Toronto office and will work in a hybrid model.

Reporting Relationship: You will report to the Manager, Product Analyst

Your Moneris Career - What you'll do

The Product Analyst bridges the Product vision and design with a clear outline of the product details, behaviors and case scenarios. You will work with the Product Manager and UX/UI Designer to elicit and analyze design and requirements of various Products by completing case scenarios, user needs/experience analysis, work flows, and design outline. Their experience with both business and technical functions will support the successful execution of this role.

Key accountabilities include:

• Bridge Product requirements and design by analyzing technical/operational requirements; construct workflows charts and diagrams; analyze system capabilities and translating them into technical and WEB /UX design solutions.
• Improve user experience by studying current practices through the creation of current/future state flows and designing modifications based on different case scenarios.
• Document systems requirements and technical options for both business/customer and technical audience.
• Lead design reviews and presentations to communicate systems designs and to validate proposed solutions.
• Support QA & UAT testing where required.
• Recommend controls by identifying problems; recommend improved procedures.
• Interpret 3rd party, Card networks, Compliance etc. specifications and translate into product requirements
• Support product projects progress by tracking releases, engaging in discussions with key product and technical stakeholders and recommending actions in support of Product Manager's vision.
• Prepare product/technical reports by collecting, analyzing, and summarizing information and trends.
• Communicate and collaborate with Product, UX/UI Designers, Technology and other business teams to ensure efficiencies and/or work together to close gaps.
• Support the product lifecycle and continue to monitor and create efficiencies within product and across organization.

Your Moneris Career - What you bring

• Bachelor' degree in IT/Computer Science/ Engineering or a related field
• 5 years of related experience as a business systems analyst
• At least 2 years of proven professional experience with web-based applications and UX design a MUST
• Familiarity with software development and project management lifecycle practices

Your Moneris Career - What you get

• Comprehensive Total Rewards Program including bonuses, flexible benefits starting from day 1, and your choice of either a health spending account (HSA) or personal spending account (PSA)
• RRSP matching & defined contribution pension plan
• Learning & development programs and resources including unlimited free access to Coursera and an Educational Assistance Program
• Holistic approach to your well-being, with an Employee Assistance Program for you and your family, access to 24/7 virtual health care, wellness events and a supportive workplace culture
• A workplace committed to investing in Diversity, Equity and Inclusion (DEI) through various initiatives including, employee inclusion groups (EIGs), mentorship, DEI learning and workshops, educational events, and various resources including an internal DEI website and newsletter
• Company-wide paid year-end closure & personal time off (including religious, personal, and volunteer days)

Find out more about the work perks and benefits you get as a Moneris employee at Moneris.com/careers

#LI-Hybrid

Note: We welcome and encourage applications from Indigenous peoples, people of colour, people with disabilities, people of all genders, sexual orientation and intersectional identities.

We acknowledge that people from equity-deserving groups (including racialized individuals, women, gender diverse individuals, individuals with disabilities, neurodivergent individuals, members of 2SLGBTQIA+ communities and those born outside of Canada) are less likely to apply for jobs unless they feel they meet all the requirements posted. At Moneris, we believe candidates bring experience to their work in many ways. We encourage you to apply and share, in the application form, the transferrable experience you bring, and how this will support your success in this role.