Smartcat is on a mission to become the wall-to-wall Language AI platform, addressing the diverse needs in multilingual content for various user personas within global enterprises.
Smartcat is uniquely positioned within the $100+ billion multilingual content industry, which is currently served by tens of thousands of agencies. This results in a highly fragmented and inefficient supply chain, high costs, unacceptable turnaround times, and quality issues. Using highly qualified internal resources to translate or create multilingual content (insourcing) solves the quality problem for enterprises, but if done manually, it can't solve for scalability, high cost, and slow turnaround.
Smartcat changes the ROI equation in favor of insourcing with its Language AI platform for enterprise end-users. It delivers high-quality, instantaneous AI translations or generates new content in any language by tapping into a customer-specific multilingual content library. The AI output is further refined through human editing by the client's internal reviewers or experts from the Smartcat's embedded global marketplace of linguists and content editors. This AI output continuously improves through the editing feedback loop, ensuring consistent and customer-tailored results.
More than 1,000 global companies including ~20% of the Fortune 1,000 trust Smartcat to communicate their innovations and ideas all over the world.
As a dynamic Series C company, Smartcat is growing at 130% YoY, thanks to the high and quick ROI it delivers to global enterprises. It's well-funded by notable VCs, and is capital efficient, offering a unique blend of hyper-growth potential with downside protection and the capacity for long-term planning and strategy.
Mission
The candidate will collaborate with the Office of the CEO, and the product team, utilising data insights and a keen business mindset to boost key metrics. This involves examining existing reports to confirm theories and devising new BI reports that support strategic growth. The role demands a mix of analytical talent, creative thinking, and a solid understanding of business dynamics to discover and exploit opportunities for enhancement and innovation within the product growth landscape.
Outcomes:
- Business focus and collaboration: Partner closely with primarily the product team and the business, but also CSMs, Account Executives, and technical teams to understand business objectives and provide data-driven solutions and recommendations to drive outcomes.
- Comparative Client Analysis: Reports segmenting clients by size, activity level, subscription tier, etc.
- Trend Analysis: Generate reports on user interactions to identify engagement and usage trends
- BI Reporting: Create reports and dashboards for product usage, adoption and growth.
- Data products: own implementation and maintenance of core data products, such as cohort analysis.
Requirements
- Minimum of 5+ years of experience in Product Analytics.
- Ability to sift through large amounts of information, extract key insights, and communicate succinctly. Adapt communication of data to varied audiences.
- Proficient in SQL, including knowledge of joins, window functions, query optimization, and common table expressions (CTEs).
- Proven track record in product development and analytics.
- Excellent communication skills, capable of conveying complex ideas effectively.
- English proficiency at an Advanced level.
- Demonstrated ability to thrive in a dynamic startup environment, taking initiatives from conceptualization to execution.
- Experience in collaborating with remote teams across different time zones.
- Receptive to feedback, valuing the perspectives and ideas of colleagues.
- Familiarity with Business Intelligence tools such as Looker, Omni, Grafana, with the ability to develop and manage new BI reports.
- Additional skills in Python for data analysis will be advantageous.
- A basic understanding of Machine Learning concepts is a plus.
- Fully remote team
We are a global team of 200+ enthusiastic people spread across 30+ countries. We have been fully remote since 2020, with some locations populated with more Smartcaters than others, such as Boston, NYC, SF, the Bay Area, London, and Lisbon. - Innovating a $100 Billion industry
Smartcat’s innovative approach towards multilingual content, taps into a $100B industry. Our platform enables enterprise end users to stop using traditional outsourcing methods, and start enjoying an easy-to-use, AI-powered SaaS, that delivers immediate high-quality results, at a fraction of the cost. - High impact role enabling innovation and inclusion in organizations
You will enjoy building with us. You will drive changes in how an old-fashioned global language industry operates while improving how hundreds of thousands of people work and millions of people exchange knowledge and ideas worldwide. - Join the rocketship to scale-up 10x and beyond together
We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 130% YoY, thanks to our strong product-market fit and high-performing team, and plan to accelerate from here. - Smartcat Culture: Where Diversity Meets High Performance
At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and clear, honest and direct communication. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to diversity and inclusion is steadfast, and we stand firmly against discrimination and harassment.
