Product Analyst Lead, Rider Strategy & Diagnostics

At Lyft, our mission is to improve people’s lives with the world’s best transportation. To do this, we start with our own community by creating an open, inclusive, and diverse organization.

The Rider team at Lyft is responsible for accelerating the growth of the active riders and for delivering our top business/company goals related to rider experience and business performance.

Within Rider, we identify and develop an understanding of our riders’ most critical needs and create business & product strategies to address them. We’re looking for a Product Analyst to drive deep dives & product analyses and communicate key trends in our data to leadership.

The ideal candidate has strong analytical problem solving skills, effective communication skills, and proactively takes ownership of their workstreams.

Responsibilities:

• Develop hypotheses and analytical frameworks for understanding market dynamics and provide recommendations to leadership.
• Influence business strategy and product roadmaps through insightful analytics and business modeling. Be an analytical thought leader.
• Analyze rider product & rider behavioral trends and provide cross-functional teams with actionable insights on improvements and problem areas.
• Evaluating areas of improvement and business growth opportunities within our business.
• Develop frameworks and deliver analyses to guide decision-making and prioritization across Product, Engineering, Operations, Marketing, and Data Science.
• Work in a fast-paced environment and effectively manage time to deliver business impact in a time-efficient manner

Experience:

• 5+ years experience in management consulting, strategic data science/analytics roles in a technology company, or an equivalent analytical role in a high growth startup
• Experience in leading high visibility projects and influencing others in a cross-functional team environment
• Experience in communicating with and presenting to senior leaders and data storytelling
• Strong ability in building decision making frameworks and data analysis, able to understand business issues, analyze large amounts of data, and draw actionable conclusions
• Entrepreneurial self-starter - you naturally take ownership, look for opportunities, and do whatever it takes to drive results
• Proficiency in SQL
• Ability to independently break down large datasets and synthesize inputs from multiple sources
• Ability to think strategically about complex and unstructured business problems, leading to recommendations and action plans
• Ability to craft a compelling story and concisely present recommendations across teams and levels including both technical and non-technical audiences
• Ability to manage, influence, negotiate, and inspire others in a fast-moving environment
• Ability to use data visualization tools to provide actionable insights and reusable frameworks
• Strong written and verbal communication skills for internal stakeholders, including senior leadership
• Strong product and user experience sense
• Excellent organization, planning skills, and attention to detail
• Advanced analytical and problem solving skills

Benefits:

• Extended health and dental coverage options, along with life insurance and disability benefits
• Mental health benefits
• Family building benefits
• Access to a Health Care Savings Account
• In addition to provincial observed holidays, team members get 15 days paid time off, with an additional day for each year of service 
• 4 Floating Holidays each calendar year prorated based off of date of hire
• 10 paid sick days per year regardless of province
• 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible

Lyft proudly pursues and hires a diverse workforce. Lyft believes that every person has a right to equal employment opportunities without discrimination because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability, pardoned record of offences, or any other basis protected by applicable law or by Company policy.  Lyft also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.  Accommodation for persons with disabilities will be provided upon request in accordance with applicable law during the application and hiring process.  Please contact your recruiter now if you wish to make such a request.

This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office 3 days per week on Mondays, Thursdays and a team-specific third day. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid