Print Production Manager

The Klick Group—comprising Klick Health (including Oxford PharmaGenesis, Klick Katalyst, and btwelve), Klick Media, Klick Applied Sciences (including Klick Labs), and Klick Consulting—is an ecosystem dedicated help life sciences brands achieve their full potential through best-in-class marketing and advertising, media, medical affairs and communications, market access, real-world evidence, and technology and analytics consulting — powered by 500+ in-house medical experts and award-winning data science and AI capabilities. Founded in 1997, we have offices in Toronto, New York, Oxford, London, Cambridge, Cardiff, Melbourne, Philadelphia, Saratoga Springs, São Paulo, and Singapore. One of the most-awarded health agencies on the planet, Klick is consistently recognized for its people-first culture as a Great Place to Work, Best Workplace for Women, Best Workplace for Inclusion, Most Admired Corporate Culture, and FORTUNE Best Workplace in Advertising. Klick also recently made history as Cannes Lions Healthcare Agency of the Year, Healthcare Network of the Year, and Independent Agency of the Year – Health.

About our Creative Craft

Our Creative Craft brings Klick’s ideas to life through storytelling, design, and experience. This craft blends imagination with strategy to create work that is emotionally resonant and culturally relevant. Creative teams collaborate across disciplines to simplify complexity and humanize healthcare. Their work drives engagement, understanding, and meaningful action across channels.

The Print Production Manager brings creative concepts to life through expert print execution. Reporting to the Director, Print Production, this role consults with Creative teams, defines production specifications, and collaborates with internal teams and external partners—including clients, printers, and vendors—to deliver high-quality work on time and within budget.

Managing multiple projects of varying complexity, the Print Production Manager translates creative ideas into actionable production strategies, coordinates Studio requirements, and proactively resolves production challenges. The role is grounded in our guiding principles of Delivery, Chemistry, and Mastery: following through on commitments, building strong relationships, and continually developing expertise.

What You’ll Do

• Manage multiple print production projects of varying complexity, overseeing execution from creative concept through final delivery, including production schedules, budgets, scope, and quality requirements.
• Consult with Creative teams to translate concepts into practical production strategies, defining detailed specifications, recommending appropriate materials and print technologies, and providing timely, accurate production estimates.
• Collaborate with Creative, Project Management, Studio teams, clients, vendors, and suppliers to align production requirements, coordinate Studio tasks and deliverables, and review and approve proofs alongside Art Directors.
• Source, evaluate, and negotiate with suppliers, manage vendor relationships, issue purchase orders, and oversee print approvals to support delivery within agreed budgets and timelines.
• Troubleshoot production challenges, proactively resolve issues, communicate and escalate risks when necessary, and contribute improvements to production processes while maintaining strong relationships with internal and external partners.

Required:

• 10+ years of experience as a Print Production Manager within an advertising or creative agency, managing multiple print projects of varying complexity from concept through final delivery.
• Strong knowledge of paper and print technologies, including lithographic, digital/print-on-demand, web, and inline printing capabilities, with experience recommending appropriate production methods and materials.
• Knowledge of digital prepress, including experience reviewing production deliverables, evaluating proofs, and coordinating print approvals to ensure quality and accuracy.
• Experience developing detailed production specifications and estimates, managing budgets and timelines, sourcing and negotiating with suppliers, issuing purchase orders, and coordinating multiple concurrent projects.
• Proficiency in Google Workspace, Adobe Acrobat Pro, and Microsoft Office (Word, Excel, and PowerPoint), with demonstrated experience using these tools to manage production documentation, estimates, and project communication.
• BA/BS degree, combined with demonstrated organizational, time management, problem-solving, and communication skills through the successful coordination of print production projects and relationships with internal teams, clients, and suppliers.

Desired:

• Comfort and enthusiasm for using AI as a regular part of how work gets done.
• Experience producing print materials for pharmaceutical, healthcare, or life sciences clients.
• Experience with print and lettershop production, including direct mail, fulfillment, or related production processes.
• Experience supporting integrated production projects involving print and other marketing channels.
• Certified Print Production accreditation or equivalent professional certification.

This posting is for a newly created role at Klick.

The base salary range for this position is between CAD $70,000 - $85,000. The final amount offered will be determined based on several factors such as a candidate’s work location, their unique skill set, education, and prior work experience.

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Our Commitment to Inclusion

Klick is consciously creating a culture where everyone can thrive and grow in their careers. We believe that our best work comes from our diverse backgrounds, perspectives, and skills. We strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of color, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities. We're also committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please contact us at [email protected] and we will work with you to meet your accessibility needs and ensure you have a positive experience.

Klick uses an AI-powered tool as part of an automated process to support our hiring process by analyzing your experience, skills, and qualifications to help identify alignment with role requirements. Please note that the tool does not make final decisions or automatically disqualify candidates. Hiring decisions are made by our team, with thoughtful human judgment and oversight. We are committed to fair and transparent hiring practices and have implemented safeguards to help mitigate bias and support compliance with applicable laws. If you have questions, accessibility needs, or concerns about the use of this tool, please contact us.