Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.
In this role, you are a member of Affirm’s Architecture Group, and in that capacity, you report to the VP of Engineering for Architecture. You will own the architecture and technical roadmap, and delivery of innovative products within the Servicing and Partner Configuration domains, as well as contributing to the overall architecture of Affirm’s technology within the Architecture Group.
In this role, you are also the accountable technical leader for Affirm’s Servicing and Partner Configuration domains.
The Servicing domain is accountable for the end-to-end delivery of Affirm’s customer service agent experience, as well as Affirm’s self-service repayment and other self-service consumer journeys. Together these are the most common day-to-day destination for our users, and an extremely important component of Affirm’s overall user experience.
Along with Servicing, the Partner Configuration domain is accountable for the full lifecycle and user journey of our network of hundreds of thousands of merchant partners, from self-service functionality aimed at small businesses to large enterprises and partner ecommerce platforms.
What You'll Do
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Drive the long-term vision and architecture of Affirm’s post-purchase user experience, as well as the full lifecycle of our partner onboarding and configuration experience
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Champion innovative, scalable, and delightful solutions across the engineering organization
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Promote a strong culture of innovation, drive evaluation, development and roll out of new technologies/frameworks. Actively research, brainstorm, prototype, and present ideas.
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Establish architecture, technical design, and code review standards, coach team members to conduct effective design and code reviews. Ensure high programming standards, create best practices, and lead by example.
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Provide technical guidance and influence in other areas of Engineering
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Lead technical teams to develop end-to-end solutions for complex problems, interfacing with multiple services and platforms, and multiple external organizations.
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Partner with Product Management, provide technical input to shape product direction and roadmap.
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Lead the organization by hiring, coaching, managing, and supporting a team of senior engineering leaders in technical contributor roles.
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Foster a culture of technical excellence, humility, constant improvement, and rigor to build a team that can confidently tackle complex challenges across multiple technical domains.
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Provide leadership in development of a technical architecture and strategy for a complex and quickly growing business and serve a broader engineering team.
What We Look For
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Strong experience leading engineering organizations, across multiple product lines, to deliver high quality software.
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Track record of successfully leading engineering teams at both rapidly scaling startups and complex larger technology companies.
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Expertise in synthesizing complex technical requirements, designs, trade-offs, and capabilities into clear decisions, and influence product direction.
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Ability to communicate decisions and practices to the engineering organization effectively.
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Extensive experience building and owning large-scale, highly available consumer product.
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Track record of successfully mentoring and developing technical leaders
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15+ years software engineering experience.
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Experience with Fintech and Retail industries for both B2C and B2B (merchants/affiliates) is a plus.
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Experience with Salesforce SalesCloud or ServiceCloud platform is a plus.
Base Pay Grade - T
Equity Grade - 9
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company).
CAN base pay range per year: $203,000 - $283,000 CAD
Location: Remote - Canada
#LI-Remote
Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities.
We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include:
- Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
- Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
- Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
- ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount
We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.
[For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records.
By clicking "Submit Application," you acknowledge that you have read the Affirm Employment Privacy Policy for applicants within the United States, the EU Employee Notice Regarding Use of Personal Data (Poland) for applicants applying from Poland, the EU Employee Notice Regarding Use of Personal Data (Spain) for applicants applying from Spain, or the Affirm U.K. Limited Employee Notice Regarding Use of Personal Data for applicants applying from the United Kingdom, and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.
Top Skills
What We Do
Since our founding over a decade ago, our mission has been to deliver honest financial products that improve lives. That mission hasn’t changed—and it never will. At Affirm, we believe money shouldn’t dictate your direction in life. That it should open up options instead of limiting them, and help you get where you’re going without getting in your way. That’s why we offer people the financial flexibility to choose what works for them—in finances and in life.
Why Work With Us
Who is an Affirmer?
/noun/
Someone who believes finance shouldn’t be complicated. We come from a diverse set of backgrounds and we’re driven by the desire to improve lives through honest financial products. We define success by challenging one another to bring our best ideas to every single project—and we have fun while doing it.
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Affirm Offices
Remote Workspace
Employees work remotely.
Affirm is a remote-first company! Our employees can work anywhere in the U.S. but if an office is more your style, we have office locations in San Francisco, Chicago, New York City, and Pittsburgh.
