About Upstart
Upstart is the leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. By leveraging Upstart's AI marketplace, Upstart-powered banks and credit unions can have higher approval rates and lower loss rates across races, ages, and genders, while simultaneously delivering the exceptional digital-first lending experience their customers demand. More than 80% of borrowers are approved instantly, with zero documentation to upload.
Upstart is a digital-first company, which means that most Upstarters live and work anywhere in the United States. However, we also have offices in San Mateo, California; Columbus, Ohio; Austin, Texas; and New York City, NY (opening Summer 2026).
Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart, we’d love to hear from you!
The Team
The Machine Learning Platform team builds the foundational technology that scales machine learning innovation across Upstart. As a Principal Machine Learning Engineer, you will work at the intersection of applied ML and platform engineering—collaborating closely with Research Scientists, Data Scientists, and ML Platform Engineers to design tools and systems that accelerate model development to ultimately improve predictive accuracy. Success in this role requires deep knowledge of ML throughout the entire modeling lifecycle - from data preparation to training and deployment to production.
In this role, you will lead engineering initiatives that turn high-impact modeling needs into scalable, reusable infrastructure. This includes building a unified embeddings platform for training, serving, and managing representations at scale; streamlining feature engineering pipelines to reduce manual steps and deliver new signals quickly; developing automated continuous-learning systems that handle data refresh, retraining, evaluation, and drift monitoring with minimal manual effort; and scaling our training pipelines to support larger datasets, more complex architectures, and faster experimentation. Across all of these efforts, you will work backward from applied ML projects that meaningfully improve accuracy—using those real-world scenarios to harden the platform capabilities that enable ML teams across Upstart to innovate with greater speed, reliability, and impact.
How You’ll Make an Impact
- Scale ML innovation by building tools, infrastructure, and workflows that dramatically improve the speed and reliability of model development.
- Work backward from modeling needs to design systems that directly unlock gains in accuracy, efficiency, and scientific productivity.
- Explore new algorithms and methodologies for our machine learning models and develop tooling to support them
- Improve the entire ML lifecycle—from data readiness and feature development through training, evaluation, serving, and monitoring.
- Automate and standardize operational workflows, enabling scientists to focus on high-leverage modeling and analysis rather than manual pipelines.
- Define the roadmap for our next generation ML Platform, balancing near-term impact with long-term architectural scalability.
- Collaborate cross-functionally with Data Engineering, ML Platform, Pricing, and other teams to build reliable, end-to-end ML systems.
Your work will multiply the effectiveness of every ML team at Upstart—accelerating innovation and advancing our mission to make credit more accurate, accessible, and fair.
Minimum Qualifications
- 7+ years of hands-on experience in applied machine learning, with strong exposure to production-scale modeling efforts.
- Demonstrated expertise in end-to-end model development: data prep, feature engineering, training, evaluation, and deployment.
- Experience working in high-scale, ML-driven product environments—especially in fintech, pricing, or risk modeling.
- Proficiency in Python and core ML frameworks (e.g., PyTorch, TensorFlow, Scikit-learn, XGBoost).
- Ability to work autonomously and lead technical direction in ambiguous, high-impact domains.
- Experience collaborating with cross-functional teams including ML scientists, engineers, and product partners.
- Ability to bridge engineering and science teams, and influence technical strategy across disciplines.
- Numerically-savvy and smart with ability to operate at a fast pace
Preferred Qualifications
- Master’s degree or PhD in a quantitative discipline (e.g., Math, Physics, Economics, Computer Science, Statistics, etc.).
- Practical experience optimizing ML workflows using CUDA/GPU acceleration.
- Background in feature store design, embedding architecture, or synthetic data generation for model training.
- Proven track record of improving model accuracy in production environments with measurable business outcomes.
- Familiarity with modern experimentation frameworks, hyperparameter tuning tools, and automated model selection techniques.
At Upstart, your base pay is one part of your total compensation package. The anticipated base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic location–with our “digital first” philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k).
Upstart is a proud Equal Opportunity Employer. We are dedicated to ensuring that underrepresented classes receive better access to affordable credit, and are just as committed to embracing diversity and inclusion in our hiring practices. We celebrate all cultures, backgrounds, perspectives, and experiences, and know that we can only become better together.
If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email [email protected]
https://www.upstart.com/candidate_privacy_policy

