Invisible Technologies is the AI training and scaling partner for the leading foundation model providers, enterprises, and governments, bridging the gap between AI potential and production. Invisible’s unique AI Process Platform combines elite global human expertise, cutting edge technology, and deep institutional knowledge gained by training 80% of the world’s leading AI models. Trusted by AWS, Microsoft, and Cohere, we have an unparalleled ability to operationalize AI for real-world applications. Our explosive growth landed us the #2 spot on the Inc. 5000 in 2024, closing the year on $134m revenue.
About The Role
The mission of the Client Services team is to position Invisible as the trusted advisor to the leadership teams of the world’s most influential organizations, helping them translate innovation into seamless execution. We begin by deeply understanding our client’s needs, and then translate those needs into seamlessly integrated ‘human + technology’ solutions that can unlock exponential business value.
What You’ll Do
As a Principal Client Executive, you will own and nurture relationships with 1-2 of Invisible’s most strategic accounts. Your work will focus on building deep, trust-based relationships with senior executives, guiding them through complex challenges, and driving transformative outcomes that align with their business goals. This is an opportunity to work on high-impact, multi-million-dollar partnerships where your influence and expertise will directly shape Invisible’s success.
For the right candidate, this role offers the potential to take on management responsibilities based on performance and results, further scaling the impact of the Client Services team.
- Build and maintain long-term relationships with senior executives at Invisible’s most strategic clients.
- Own a small portfolio of high-value, enterprise accounts (1-2 accounts maximum), driving $XXm ARR deals.
- Serve as a trusted advisor, deeply understanding client needs and translating them into custom solutions leveraging Invisible’s unique capabilities.
- Drive long sales cycles (12-24 months) with patience and precision, ensuring the client’s evolving needs are consistently met.
- Lead and coordinate executive business reviews, ensuring alignment on key objectives and outcomes.
- Collaborate closely with cross-functional teams (Growth, Operations, Technology, Finance, and Marketing) to deliver innovative and impactful solutions.
- Manage account planning processes and oversee all aspects of client engagement, from identifying opportunities to closing commercial deals.
- Ensure high levels of client satisfaction, establishing Invisible as a partner of choice for innovative solutions.
- Demonstrate leadership capabilities, with the potential to expand into a management role based on results.
What We Need
- 14+ years of experience in quota-carrying sales or account management roles, ideally within Managed Services, tech-led Professional Services, or B2B SaaS.
- Demonstrated ability to close large-scale, complex enterprise deals ($20m - $50M+).
- Strong executive presence and a track record of building trust with C-suite executives at global organizations.
- Exceptional communication skills, including the ability to present to senior executives and stakeholders.
- Ability to operate independently with a high degree of autonomy, navigating complex sales cycles and organizational challenges.
- Proven success in both new business development and account growth strategies.
- Experience in highly technical environments, with a preference for candidates familiar with AI or advanced technology-driven solutions.
- Leadership qualities and interest in potentially managing a team in the future.
- Based in North America.
At Invisible, we’re not just redefining work—we’re reinventing it. We operate at the intersection of advanced AI and human ingenuity, pushing the boundaries of what’s possible to unlock productivity and scale. Ownership is at the core of everything we do. Here, you won’t just execute tasks—you’ll build, innovate, and shape the future alongside world-class clients pushing the boundaries of AI.
We expect bold ideas, relentless drive, and the ability to turn ambiguity into opportunity. The pace is fast, the challenges are big, and the growth is unmatched. We’re not for everyone, and we’re okay with that. If you’re looking for predictable routines, this isn’t the place for you. But if you’re driven to create, thrive in dynamic environments, and want a front-row seat to the AI revolution, you’ll fit right in.
Country Hiring Guidelines:
Invisible hires new team members in countries around the world. All our roles are remote. However, some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Accessibility Statement:
We’re committed to providing reasonable accommodations for individuals with disabilities. If you need assistance or accommodation due to a disability, please contact our Talent Acquisition team during the recruitment process at [email protected].
Equal Opportunity Statement:
We’re an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status, or any other basis protected by law.
Due to a high volume of candidates, Invisible may use automated decision-maker technologies to filter candidates based on response to our application questions and other provided information. Our use of automated decision-making enables us to be efficient by providing a manageable list of possible candidates that meet our mandatory hiring criteria. If you object to our use of automated decision-making please contact us.
