The Pre-Sales Engineer is responsible for delivering technical presentations, conducting remote calls with prospective clients, and providing support during pre and post sales processes. This role requires establishing trusted relationships with clients, collaborating with internal teams, and promoting AKIPS solutions at various events.
Description
AKIPS by Tufin is the leader in network monitoring. As a turn-key software package, AKIPS provides unmatched features, scale and visibility of critical real-time and historical performance metrics and logs - from the heart of the data center to the end user. AKIPS significantly reduces business disruptions by detecting, analyzing, and rectifying issues and faults before user complaints. Centralize network monitoring to visual complex networks, analyze traffic, troubleshoot outages, meet business SLAs, and make informed network scalability investment decisions.
Responsibilities
- Deliver the "Monitoring and Management" message and vision including technical architecture presentations and product demonstrations to prospective customers and partners.
- Conduct remote calls to discuss prospective business and technical fit with the AKiPS Solution.
- Understand the maturity of clients' device monitoring and alerting
- Establish relationships as a trusted technical adviser with prospects, customers, and partners
- Provide technical guidance and support of sales efforts to drive team-based selling with aligned sales representatives
- Support pre and post sales issues including but not limited to:
- Provide written & oral instruction on the usage of the products
- Collaborate with Sales, Product Management, Delivery, and Product Development to ensure the product fills customer requirements
- Interfacing with R&D & Product Management for the purpose of articulating collected RFEs and the associated business cases
- Support, demonstrate, and train Partners
- Evangelize AKIPS solutions at in-person and online events as well as social media
Requirements
- 4+ years of Experience in technical sales, pre-sales/solutions engineering
- Knowledge & Experience with network monitoring/management protocols such as SNMP, SSH, SYSLOG and netflow
- Knowledge & Experience in Linux
- Knowledge & Experience with scripting (Bash, Python)(Desired)
- Hands on, strong functional understanding of Networking such as routing/switching
- Experience working with REST API(Desired)
- Ability to work in a team sales environment, participating in sales strategies as well as individual stand-alone sales activities.
- The technical aptitude and experience to learn new technologies quickly
- Solid presentation and interpersonal skills
Top Skills
Bash
Python
Similar Jobs at Tufin
The Enterprise Sales Manager is responsible for managing an enterprise-level client base, focusing on upselling, cross-selling, and retention. They will generate leads, develop understanding of product value, present to customers, and meet revenue targets while attending industry events as necessary.
The Enterprise Sales Manager role focuses on identifying and acquiring new sales prospects in the US while supporting upsell opportunities with existing customers. Responsibilities include building a strong pipeline, understanding industry challenges, presenting to executives, and achieving revenue goals. The candidate should have a significant background in selling enterprise software and networks, alongside strong relationship management and communication skills.
The Technical Account Manager at Tufin will enhance product adoption and usage among clients post-sale. Responsibilities include client engagement, ensuring optimal product deployment, providing technical expertise, resolving customer issues, and collaborating with cross-functional teams to maintain client satisfaction and retention.
What you need to know about the Toronto Tech Scene
Although home to some of the biggest names in tech, including Google, Microsoft and Amazon, Toronto has established itself as one of the largest startup ecosystems in the world. And with over 2,000 startups — more than 30 percent of the country's total startups — Toronto continues to attract new businesses. Be it helping entrepreneurs manage their finances, simplifying business operations by automating payroll or assisting pharmaceutical companies in launching new drugs, the city's tech scene is just getting started.
