We're building healthcare tech for a system that desperately needs it.
Each year, millions of Americans deal with confusing changes to their Medicare plans that impact their prescriptions, access to care, and pocketbooks. These aren’t just inconveniences – they are potentially life-altering changes that leave seniors medically and financially vulnerable.
Independent Medicare advisors play a crucial role in guiding seniors through this complexity and helping them find the right coverage for their needs. But their ability to be effective healthcare advocates has long been hamstrung by broken tools and outdated systems.
Spark is fixing that. We’re the fastest-growing Medicare platform in the country, combining AI, an industry-leading CRM, and client services to transform how 8,000+ brokers acquire, enroll, and support clients in their local communities.
Join a talent-dense team from Square, Ramp, Yext, Oscar, and Cedar — backed by Primary Ventures and Viewpoint Ventures — that is serious about building technology to expand access to quality healthcare. We offer remote work, sabbaticals, company retreats, and other generous benefits that earned us recognition as one of Inc. Magazine’s Best Workplaces of 2025
Healthcare is overdue for innovation. Let’s redefine what its future looks like — together.
Spark is hiring a People Operations Lead responsible for managing and enhancing all aspects of the employee lifecycle, from recruiting to offboarding. This role requires a deep understanding of HR policies and procedures and the ability to propose creative solutions to complex problems. The People Operations Lead will work independently, requiring limited guidance on new assignments, and collaborate effectively with colleagues to ensure a positive and productive work environment. They will also play a key role in employee engagement, benefits administration, performance management, and compliance with labor laws. The ideal candidate has a strong background in HR operations, excellent organizational skills, and a passion for fostering a positive workplace culture.
Key Responsibilities- Serve as a strategic partner to the VP, People, providing insights and recommendations on organizational design, process optimization, and building systems for scale to 200+ employees.
- Lead back-end processes to enhance employee engagement, retention, and performance.
- Develop talent management programs, including performance management, succession planning, and leadership development.
- Foster a diverse and inclusive workplace by promoting equitable hiring practices and employee development opportunities.
- Ensure compliance with all federal, state, and local employment laws and regulations, including effectively managing all LOAs.
- Oversee the development and implementation of HR policies and procedures, and keep the handbook up to date on progressive HR practices.
- Design and manage competitive compensation and benefits programs that attract and retain top talent.
- Conduct regular market analysis to ensure compensation structures are aligned with industry standards.
- Oversee the administration of employee benefits programs, including health insurance, retirement plans, and wellness initiatives.
- Optimize HR processes and systems to improve efficiency and effectiveness.
- Leverage HR data and analytics to drive decision-making and measure the impact of HR initiatives.
- Oversee HR technology platforms and ensure their effective utilization.
- Champion a positive and inclusive workplace culture that reflects the company’s values.
- Develop programs that enhance employee experience, including onboarding, training, and recognition initiatives.
- Lead efforts to continuously improve employee engagement and satisfaction.
- 5+ years of progressive HR experience and/or People Operations
- Exceptional change management, problem-solving, and collaboration skillset
- Strong knowledge of HR best practices, employment law, and regulatory requirements.
- Demonstrated experience in strategic planning and execution of HR initiatives.
- Excellent interpersonal and communication skills, with the ability to build relationships at all levels of the organization.
- Proven ability to manage multiple priorities and projects in a dynamic, fast-paced environment.
- Proficiency in HRIS systems and HR analytics.
- High value of integrity
- Experience rolling off of a PEO and bringing Benefits in-house
Preferred Qualifications:
- Familiarity with these Systems:
- Sequoia
- Airtable
- Radford/PAVE Compensation (or similar)
- Greenhouse
- Lattice
- Asana
- Experience in a fast-paced, high-growth environment.
- Ability to navigate ambiguous situations and pivot when applicable.
Our salary ranges are based on paying competitively for our company’s size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Spark. In accordance with New York City, Colorado, California, and other applicable laws, Spark is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity. A reasonable estimate of the current salary range is listed below. We expect most candidates to fall in the middle of the range. We also believe that your personal needs and preferences should be taken into consideration, so we allow some choice between equity and cash.
Why you should join our team
By joining Spark, you will get in on the ground floor of a fast-moving, well-funded, and mission-driven startup where you will have a profound impact on the brokers and beneficiaries we serve. And you'll learn, grow, be challenged, and have fun with your team while doing it.
We strive to help you and your family thrive. We're committed to supporting your happiness, healthiness, and overall well-being by providing a comprehensive benefits program. In addition to your base salary, we also offer:
- Equity compensation
- Health care, including dental and vision through our PEO Sequoia
- Flexible work location; co-working available
- 401k
- Paid Time Off
- Monthly Remote Work Stipend (help cover costs of home-office needs)
- Paid Parental Leave
- Up to 14 weeks for birthing parents
- Up to 8 weeks for non-birth parents
- 11 paid holidays
- 2 week sabbatical at 5 years of employment
- Wellbeing Perks through SpringHealth, OneMedical, PerkSpot, and SoFi
Compliance
Spark is a proud participant in E-Verify. As part of our commitment to compliance, we use the E-Verify program to confirm the employment eligibility of all employees working in the United States. For more information about E-Verify, please visit www.e-verify.gov.
Furthermore, for security and compliance requirements, we’re unable to accommodate international remote work. While we fully support travel and time off, all work must be conducted from an approved location within the U.S.
At Spark, we are committed to hiring the best team to serve our clients regardless of their background. We need diverse perspectives to reflect the diversity of our problems and the population we serve. We look to hire people from a variety of backgrounds, including, but not limited to, race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.
