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Four Seasons Hotels and Resorts

People & Culture Coordinator

Posted 12 Days Ago
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In-Office
Toronto, ON
Junior
In-Office
Toronto, ON
Junior
The People & Culture Coordinator supports the employee lifecycle, managing processes like onboarding, offboarding, HR reporting, and benefits inquiries.
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About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 120 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company’s commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.

The People & Culture Coordinator plays a key role in delivering an exceptional employee experience by supporting corporate employees and the Corporate P&C team. This role contributes to the full employee lifecycle by managing key P&C processes, including onboarding and offboarding, Workday administration, talent acquisition coordination, compensation and benefits support, and related reporting and administrative responsibilities. 

 

This role works in a hybrid working style, which will require 3 days per week in the Four Seasons Corporate Office located at 1165 Leslie Street, Toronto, Ontario #LI-Hybrid. 

 

What You’ll Be Doing: 

 

People & Culture Administration: 

  • Manage the employee movement tracker and process Workday transactions across the employee lifecycle, including onboarding/offboarding, promotions, transfers, leaves, contracts, vacation updates, and compensation changes.

  • Maintain accurate and up‑to‑date electronic employee records.

  • Maintain and publish policy documents, holiday calendars, and benefits booklets.

  • Serve as the first point of contact for employee policy and benefits inquiries.

  • Manage leave of absence administration in collaboration with P&C Business Partners.

  • Prepare all employee letters, including employment verification, promotion, transfer, contract, and compensation‑related documentation.

  • Process department credit card expenses, manage P&C inbox and support with invoice processing as needed.

  • Assist with the coordination and execution of annual P&C programs, including performance year‑end processes.

  • Support additional P&C initiatives and administrative tasks as required.

 

Reporting & Analytics: 

  • Generate, develop, and analyze key P&C reports (leaves, immigration, contract expirations, hires, transfers, terminations, turnover, vacation usage).

  • Conduct P&C data audits to ensure accuracy and data integrity.

  • Track and support employee completion of mandatory annual compliance training programs.

  • Act as the Corporate P&C liaison for P&C technology projects.

 

Talent Acquisition, Onboarding & Offboarding: 

  • Coordinate onboarding logistics with P&C, Technology, Payroll, and Corporate Services to ensure a seamless new‑hire experience.

  • Conduct first‑day onboarding and deliver benefits overviews for new hires.

  • Support full‑cycle recruitment for select roles in collaboration with Talent Acquisition and P&C Business Partners.

  • Manage offer letters, background checks, and reference checks in coordination with relevant partners.

  • Prepare departure packages and coordinate offboarding communications and processes.

 

What You Bring: 

  • Post-Secondary degree/diploma in Human Resources, Business Administration, or a related field; HR certification is an asset. 

  • Minimum 2-3 years of Human Resources experience.

  • Knowledge of HR practices and applicable employment laws.

  • High proficiency in MS Office Suite (i.e. Excel, Word, Powerpoint, etc.).

  • Strong Excel skills with the ability to prepare, analyze and present metrics and reports.

  • Workday (HRIS) experience preferred.

 

Who You Are: 

  • Excellent verbal and written communication skills.

  • Highly organized and detail-oriented, with the ability to adapt quickly to changing priorities.

  • Comfortable working independently and collaboratively with a positive, resourceful, and solution‑focused attitude.

  • Ability to interact effectively with all levels of staff within the corporate offices and build strong working relationships.

  • Ability to manage sensitive and confidential information with discretion.

 

Base Salary Range: $60,000 - $70,000 

 

All candidates must be eligible to work in Canada

Four Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.

Top Skills

Ms Office Suite
Workday
HQ

Four Seasons Hotels and Resorts Toronto, Ontario, CAN Office

1165 Leslie Street, Toronto, Ontario, Canada, M3C 2KB

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