Payroll and HR Operations Administrator

About Index Exchange:

Index Exchange is a global advertising supply-side platform enabling media owners to maximize the value of their content on any screen. As a trusted partner and ally, we connect leading experience makers with the world’s largest brands to ensure a quality experience for consumers.

We’re a proud industry pioneer with over 20 years of experience accelerating the ad technology evolution. With our radically transparent business practices and dedication to total market efficiency, we’re committed to upholding the integrity of the programmatic ecosystem at large.

What’s it like to work at Index?

Index is an exciting and fast-paced place to work. You'll be able to feed your ambition, lean into trust and transparency, and feel genuine support from your colleagues. We’re built on our core values and live them each day. They're‌ not just buzzwords.

We pride ourselves on our independence and openness, not only in our technology, but in our teams, too. Our diverse and inclusive culture celebrates how we can leverage our unique differences to help drive Index forward.

We have more than 550 Indexers around the globe dedicated to building a safe and transparent marketplace that provides a trusted experience for consumers, and we’re looking for talented professionals to help take us to the next level.

Are you ready to join the programmatic evolution?

The Payroll and HR Operations Administrator provides essential front-line HR services to internal stakeholders across the organization. This role focuses managing administering day-to-day tasks within various HR functions, including onboarding, offboarding, global payroll, benefits, and system administration. The successful candidate will work with a global team in a fast-paced technology environment, focusing on process improvement and data accuracy.

Here’s What You’ll be Doing:

• HR Services, Systems Maintenance & Payroll: Provide comprehensive support for payroll, benefits, leaves, onboarding, offboarding, and other HR inquiries. Prepare monthly payroll, ensuring accuracy in calculations. Review and resolve discrepancies and address employee inquiries related to payroll. Perform regular updates and maintenance on the HRIS.
• Onboarding/Offboarding/Leave Coordination: Administer the onboarding process, including task automation, coordination with relevant departments, and tracking progress. Administer offboarding processes to ensure smooth transitions and compliance.
• Process and Workflows Management: Administer and optimize HR processes and workflows within the HRIS system for onboarding, offboarding, and employee data changes. Handle all requests related to employee data updates and role changes. Ensure all processes are efficient and compliant with company policies.
• Data Management: Ensure accurate and timely data collection and management for all employee lifecycle events. Perform regular audits of HR systems, manage electronic employee files, and track HR data points. Seek opportunities to streamline and integrate HR processes for improved efficiency.
• Employee Support: Respond to and resolve employee inquiries regarding HR processes, policies, and systems. Provide guidance and support to ensure employees receive accurate information and assistance.

Here's What You Need:

• University degree in Human Resources or related field with HR management certification.
• CHRP/CHRL designation or completion within 24 months of hire.
• Minimum of 3-5 years in a payroll and HR services role preferably in a global organization.
• Experience with Dayforce (Ceridian) or similar HRIS/payroll software
• Understanding of global payroll fundamentals.
• Advanced proficiency with MS Office, especially Excel.
• Experience in the tech industry is a plus.
• Strong integrity, critical thinking, and attention to detail.
• Proficient in managing HR processes and data across systems.
• Effective communication and problem-solving skills.
• Ability to work independently and manage multiple priorities.
• Ability to maintain confidentiality of sensitive information is critical to this position.

Why You’ll Love Working Here:

• Comprehensive health, dental, and vision plans for you and your dependents  
• Paid time off, health days, and personal obligation days plus flexible work schedules  
• Competitive retirement matching plans  
• Equity packages  
• Generous parental leave available to birthing, non-birthing, and adoptive parents  
• Annual well-being allowance plus fitness discounts and group wellness activities    
• Commuter benefits and discounts, where available  
• Employee assistance program  
• Mental health first aid program that provides an in-the-moment point of contact and reassurance  
• One day of volunteer time off per year and a donation-matching program  
• Bi-weekly town halls and regular community-led team events  
• Multiple resources and programming to support continuous learning
• A workplace that supports a diverse, equitable, and inclusive environment – learn more here 

Notification

Index Exchange is aware that there have been recent scams directed toward candidates regarding job interviews and offers.

Please be vigilant and do not accept interview requests, job offers, or other hiring-related documents from anyone other than our dedicated recruitment team, from the domain of @indexexchange.com. Our interview process consists of several steps, including phone screens and video interviews. We do not conduct interviews via an email questionnaire or request money at any point in the process.

We remain dedicated to resolving this matter and we appreciate your support.

Equal employment opportunity

At Index Exchange, we believe that successful products are built by teams just as diverse as the audience who uses them. As such, we are committed to equal employment opportunities. We celebrate diversity of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status. Additionally, we realize that diversity is deeper than any status or classification—diversity is the human experience. For those who show grit, passion, and humility—Index will welcome you.

Accessibility for applicants with disabilities

Index Exchange welcomes and encourages individuals with disabilities to apply to work with us. 

If you require an accommodation, please share the details of your request and any information how we can assist you with the hiring recruiter when they contact you. Index Exchange will make reasonable efforts to ensure accommodation requests are met throughout the recruitment process.

Index Everywhere, Index Anywhere

Our corporate headquarters are in Toronto, with major offices in New York, Montreal, Kitchener, London, San Francisco, and many other global cities. As a major global advertising exchange, we are committed to operating as a tightly knit global team and embracing and empowering talent wherever our colleagues may be.

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