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We are a purpose-driven, dynamic and sustainable pension plan. An industry leading global investor with teams in Toronto to London, New York, Singapore, Sydney and other major cities across North America and Europe. We embody the values of our 600,000+ members, placing their best interests at the heart of everything we do.
Join us to accelerate your growth & development, prioritize wellness, build connections, and support the communities where we live and work.
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Reporting to the Payroll Manager, the Payroll Analyst will deliver exceptional customer service to business groups and process biweekly/monthly payroll for salary and hourly employees for Canada along with monthly payroll for European and APAC countries and contribute to the yearend cycle and internal reporting requirements.
Accountabilities:
- Oversee and support daily payroll operations, organizing and submitting payroll entries to ensure error-free processing in compliance with statutory regulations and internal policies through data entry, mass uploads, time system inquiries, payroll processing jobs and maintaining required authorizations and documents
- Review, analyze, and reconcile payroll and other payroll related data according to established timelines, standards, and procedures and calculate retroactive data as required and identify any payment or data errors
- Conduct regular audits of payroll data to identify discrepancies or errors and implement corrective actions
- Ensure employees are receiving their payments on schedule by working to the tight deadlines and effectively managing your time to meet our SLA’s
- Handle complex and/or sensitive payroll requests and issues by providing exceptional customer service to both the customer and its employees using Workday case management
- Escalate issues as necessary to ensure quality service levels
- Propose ideas, solutions, and tools to enhance the effectiveness and efficiency of payroll processing
- Collaborate with cross-functional teams, including HR, accounting, and IT, to gather data requirements and streamline data flows
- Support payroll system implementations, upgrades, and enhancements by providing data analysis and testing expertise
- Monitor and maintain accuracy of employee deductions, garnishments, and benefit enrollments
- Provide support on special projects or during vacation coverage as needed
- Seek feedback, continuously learn, and take advantage of opportunities to improve knowledge, skills, and experience · Adhere to confidentiality protocols and protect sensitive employee information in compliance with company policies and legal regulations
Skills & Experience:
- Minimum of 3-5 years of payroll experience, including in-depth knowledge of Dayforce and/or Workday Payroll
- Working knowledge of Workday HCM
- Bachelor’s degree, with PCP Certification preferred
- Sound knowledge of Canadian payroll taxes and calculations for the various tax implications
- Exposure to global payroll processing, specifically in the UK and/or US
- Trained eye for detail and accuracy to consistently deliver error-free work
- Exceptional time management skills as proper prioritization, communication and multi-tasking various projects under pressure will drive the Analyst’s success in their role due to tight deadlines
- Excellent verbal and written communication skills
- Must be self-starter, well organized, seek development opportunities and able to work independently
- A sense of urgency in solving customer requests to ensure timely resolution and an ability to work under pressure, multi-task, and meet deadlines is required
- Advanced Microsoft Excel skills required (Pivot tables, VLOOKUP’s, etc.)
- Experience with EDI file feeds for payroll/benefits
We believe that time together in the office is important for OMERS and Oxford, the strength of our employees, and the work we do for our pension members. Our flexible hybrid work guideline requires teams to come to the office a minimum of 4 days per week.
As one of Canada’s largest defined benefit pension plans, our people-first culture is at its best when our workforce reflects the communities where we live and work — and the members we proudly serve.
From hire to retire, we are an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process that extends all the way through your employee experience. This sense of belonging and connection is cultivated up, down and across our global organization thanks to our vast network of Employee Resource Groups with executive leader sponsorship, our Purpose@Work committee and employee recognition programs.
