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We're transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.
Instacart is a Flex First team
There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
Overview
About the Role
We are seeking a seasoned partnerships manager to help develop the strategy and roadmap for our payments ecosystem, specifically Instacart Shoppers, as well as manage Instacart’s relationships with critical payment partners to ensure Instacart's long term growth and success. Specific payment partners include Issuers, Processors, and Payment Networks. The role entails managing the day to day interactions between companies, partnership strategies, negotiating high impact deals, as well as managing senior executive-level partner counterparts. The role interfaces very closely with cross-functional teams (Product, Engineering, Marketing, Legal, Policy, Finance, etc.) and plays a key role as a main business counterpart of Instacart's Growth Product and Engineering organizations.
About the Team
The Strategic Partnerships team at Instacart is a group of experienced and results-driven professionals who are passionate about driving incremental growth for the company, generating cost-savings, and accelerating the company’s strategic priorities through needle-moving partnerships with a range of companies. Our team is responsible for managing some of Instacart’s key external relationships while working closely with Instacart Leadership and cross-functional teams to bring those partnerships to life and unlock new opportunities for the business. Our team values strategic thinking, creativity, and using data and insights to drive our decision-making.
About the Job
- Relationship Management: Own the end-to-end relationship management with strategic payments partners.
- Negotiation Support for strategic deals from proposal stage through implementation
- Track quarterly business reviews with partners and ensure the delivery of high impact results
- Provide a strategic business and partnership perspective to the Product and Engineering teams including developing a joint roadmap
- Educate other cross functional teams on capabilities and initiatives which can help the company achieve its goals and objectives.
- Strategy: Collaborate and support the development of the Payments Partnerships strategy with cross-functional teams including opportunity sizing and resource prioritization to help drive the next level of innovation and growth for Instacart.
- Design, evaluate and pursue new, innovative partnership opportunities with various industry players.
- Contract Execution: Manage payment industry partners, including negotiating and signing new contractual agreements and amendments as needed.
- Drive accountability by managing your partner deals through a process that ensures cross-functional alignment and accountability across deal terms. Interface and serve as a point of contact for both internal and external counterparts
As a payment expert, leading a critical area with third party integrations, you will be expected to be a leader with vision to build a successful cross-functional team that reflects the values of Instacart.
About You
Minimum Qualifications
- 6-8 years of business development or partnerships experience in tech or related industries
- Expertise in payments, financial services, card issuing, and disbursements required.
- Passionate about leading strategic payments conversations, presenting business reviews, and coordinating high level technical discussions
- Experience in negotiating non-standard business or corporate development agreements
- Enjoy reading and learning about the intricacies of payments and fintech
- Experience working with product and engineering teams with a proven track record of tackling complex problems
Preferred Qualifications
- Experience working on complex analytical solutions
- Experience working with payments and payment service providers
- You love fast-paced environments
- You are curious, and willing to go above and beyond
- You thrive in ambiguity and can chart a course with limited direction
Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.
Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.
For US based candidates, the base pay ranges for a successful candidate are listed below.
CA, NY, CT, NJ
$189,000—$210,000 USD
WA
$182,000—$202,000 USD
OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI
$174,000—$193,000 USD
All other states
$157,000—$174,000 USD
Instacart Toronto, Ontario, CAN Office
We're located in Toronto's historic Liberty Village-a neighborhood that's at the heart of Toronto's thriving technology scene. Our office is a refurbished carpet factory, and it's surrounded by lofts, coffee shops, restaurants, and pubs that locals love.
