Coaches and trains sub-dealer partners on products, sales techniques, systems, customer service, and compliance. Conducts site visits, monitors performance metrics, provides improvement recommendations, develops training materials, resolves partner issues, and serves as the primary day-to-day liaison between the company and partner locations. Requires extensive telecommunications experience and prior store management or district team leadership experience.
- Provide comprehensive coaching and training to new Sub-Dealer Partner locations on product knowledge, sales techniques, and customer service best practices.
- Conduct regular site visits to assess partner performance, provide feedback, and offer additional support as needed.
- Develop and deliver training materials, presentations, and resources to support partner development and growth.
- Collaborate with internal teams to address partner needs, resolve issues, and optimize processes.
- Monitor partner performance metrics and provide actionable insights and recommendations for improvement.
- Act as a liaison between Wireless DNA and our Sub-Dealer Partner locations, ensuring effective communication and alignment of goals and expectations.
- Stay up-to-date on industry trends, market changes, and product updates to provide relevant and timely support to partners.
- Foster a positive and collaborative working relationship with partners to promote loyalty and long-term success.
- Experience as a Store Manager or District Team Lead is essential, preferably within the telecommunications industry
- Focus on Sales Effectiveness across our Partner Channel
- Training – Sales and Product/System
- Compliance – reinforce the compliance of process, product, sales, etc.
- Responsible to ensure that they have full knowledge of RCI Products and Services and can train the partner staff
- Is the one point of contact at WDNA for partner (for day-to-day operations)Relationship with DP/Staff as it relates to day-to-day operation Business Review – monthly/quarterly.
- Minimum 10 years of telecom experience
Wireless DNA Toronto, Ontario, CAN Office
Toronto, Canada
Similar Jobs
Information Technology • Mobile • Retail
Coach and train sub-dealer partner locations on products, sales techniques, customer service, systems, and compliance. Conduct site visits, monitor performance metrics, provide actionable feedback, develop training resources, resolve partner issues, and serve as the primary day-to-day liaison between Wireless DNA and partner locations. Support business reviews, maintain alignment on goals, and promote partner performance and long-term growth.
Information Technology • Mobile • Retail
Coaches and trains sub-dealer partners on products, sales, and customer service. Conducts site visits, develops training resources, monitors performance metrics, resolves partner issues, and provides recommendations to improve results. Acts as the liaison between internal teams and partner locations while maintaining alignment, communication, and long-term relationships. Requires store management or district team leadership experience, preferably in telecommunications.
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Leads and grows software engineering teams, including hiring, coaching, performance management, and career development. Defines technical strategy and roadmaps for backend, frontend, mobile, API, and AI-powered products. Oversees architecture, design reviews, cross-functional delivery, and production systems at scale while translating ambiguous customer problems into measurable outcomes. Partners with product, design, and customer teams and raises engineering quality, velocity, and organizational standards.
Top Skills:
Agentic WorkflowsAPIsArtificial IntelligenceBackend ServicesData IngestionFrontend DevelopmentGoIotJavaScriptLlmsMachine LearningMobile DevelopmentPythonReactRecommendation SystemsTypescript
What you need to know about the Toronto Tech Scene
Although home to some of the biggest names in tech, including Google, Microsoft and Amazon, Toronto has established itself as one of the largest startup ecosystems in the world. And with over 2,000 startups — more than 30 percent of the country's total startups — Toronto continues to attract new businesses. Be it helping entrepreneurs manage their finances, simplifying business operations by automating payroll or assisting pharmaceutical companies in launching new drugs, the city's tech scene is just getting started.
