Serve as a senior techno-functional consultant for Oracle Utilities solutions, including CCS, CC&B, and MDM. Gather requirements, prioritize enhancements, design and develop solutions, support testing and defect resolution, and advise on technical best practices. Collaborate with client IT, business teams, project leadership, and delivery teams while providing knowledge transfer and supporting agile SDLC execution.
Essential Functions and Responsibilities:
Serve as a Techno-Functional Senior Consultant for the Client’s Oracle Utilities solution which consists of
- Oracle Customer Cloud Service (CCS)
- Oracle Customer Care and Billing (CC&B)
- Oracle Meter Data Management (MDM)
- Collaborate with the Red Clay Lead and Project Manager to support client in identifying, quantifying, and prioritizing enhancements for backlog refinement
- Adopt client’s agile SDLC for Oracle Utilities enhancements
- Design, develop, test, and deliver prioritized enhancements
- Support client in the definition and execution of test scenarios and test cases
- Liaise between client IT and business teams to gather and validate requirements and proposed solutions
- Provide guidance, direction, and knowledge transfer (KT) to client IT resources to enable internal development of enhancements
- Advise client on technical best practices and product features
- Support troubleshooting, debugging, and defect resolution for enhancements
- Support evolution of Red Clay’s delivery methodology and capabilities through feedback from current and previous projects
Required Skills & Qualifications:
- 5+ years overall relevant experience implementing and/or supporting Oracle Utilities Solutions CC&B/CCS, including consulting or services.
- Utility industry experience.
- Strong product knowledge of Oracle Utilities CC&B/CCS, including design, development, configuration, and enhancements.
- Computer programming experience with Java and JavaScript
- Deep understanding of the Meter-to-Cash flow/Billing.
- Strong knowledge of SQL
If your background is a good match and you want to work with an industry leader, apply today!
Red Clay Consulting Toronto, Ontario, CAN Office
Toronto, Canada
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