Optical Network Lead Infrastructure Engineer

Job Description
Assume a vital position as a key member of a high-performing team that delivers infrastructure and performance excellence. Your role will be instrumental in shaping the future at one of the world's largest and most influential companies.
As a Lead Infrastructure Engineer at JPMorgan Chase within the Corporate Technology Team, you apply deep knowledge of software, applications, and technical processes within the infrastructure engineering discipline. Continue to evolve your technical and cross-functional knowledge outside of your aligned domain of expertise.
Job responsibilities

• Design, implement, and manage optical networks and Quantum Key Distribution (QKD) systems
• Plan, coordinate, install, and support the construction, migration, and decommissioning of optical metro equipment/hardware
• Develop and update documentation to improve network design and production workflows
• Conduct configuration, testing, monitoring, operations, and management of Optical Networks
• Maintain network documentation, including long-haul optical network maps, circuit diagrams, and traffic flow charts
• Plan, schedule, and create change control records, and configure network elements in a large-scale networking environment, adhering to change control policies and procedures
• Provide Tier 4 support for optical network escalations, following the problem management process, which may involve network issues as well as other managed devices and services
• Escalate issues to vendors as needed and assist in resolving them
• Perform Root Cause Analysis (RCA) on optical network issues, identify chronic problems, and take action to determine and resolve the root cause, making network configuration changes in response to client issues
• Apply technical expertise and problem-solving skills to projects of moderate scope

Required qualifications, capabilities, and skills

• Formal training or certification on infrastructure engineering concepts and 5+ years applied experience
• Over 5 years of experience in Optical Network Infrastructure and Fiber Optic Network Design in large-scale service delivery projects
• Proven experience in managing and leading infrastructure and network projects
• Advanced expertise in Optical Networking, including knowledge of ROAMS, Dense Wavelength Division Multiplexing (DWDM), and Optical Transport Network (OTN)
• Ability to clearly communicate the business value and impact of complex technical and non-technical information, and knows when to seek assistance from senior management
• Strong understanding of network operating systems, network equipment, and networking protocols is essential
• Experience with one or more programming languages, such as JSON or Python
• Experience in automating the lifecycle management of network elements or virtualized network functions
• Knowledgeable in network engineering and IP Layer protocols, including TCP/IP, BGP, OSPF, or similar routing protocols
• BS/BA or MS degree in Physics, Electrical Engineering, Computer Science, or equivalent

Preferred qualifications, capabilities, and skills

• Knowledge in network security
• Knowledgeable about the optical principles of fiber optic communication systems
• Extensive experience in Photonics and Broadband networks
• Skilled in troubleshooting optical networks at Layer 1 and Layer 3
• In-depth understanding of fiber characteristics, optical modules, optical protocols, system configuration, DWDM, OTN, wavelength assignment, optical signal amplification, and standard testing methods (e.g., BERT, OTDR)
• Implement and optimize Quantum Key Distribution (QKD) systems to enhance secure communication protocols, leveraging expertise in optical engineering to ensure robust and efficient solutions
• Certified CCNA with a strong foundation in routing and switching fundamentals

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.