Operations Supervisor

Lynden Healthcare is a leader in third-party logistics solutions for the healthcare industry, serving both human and animal health. We take pride in our work, knowing that providing dependable service can impact people’s lives.

Lynden Healthcare is actively seeking a passionate and professional Operations Supervisor to join our team at our Guelph, ON location on the afternoon shift. The successful Operations Supervisor will use their leadership skills to direct the flow of goods in and out of the warehouse in a timely and accurate manner, while always keeping safety as the top priority.

ABOUT THIS POSITION:

LOCATION:

Guelph, ON

DUTIES AND RESPONSIBILITIES:

• Ensure Good Manufacturing Practices (GMPs) are followed and direct the activities of warehouse associates working in a GMP environment.
• To schedule and allocate work to the hourly employees to ensure orders will be picked, packed and shipped in an efficient manner. This involves setting procedures to decide which orders to be dealt as a priority, which carrier to use, the time table for trucks coming in and out etc.
• In the case of returns, ensures that they are checked and stocked in accordance with clients’ instructions.
• To maintain employees’ attendance records. Makes sure the employment standards comply with the legislation, and conduct performance reviews.
• Ensure all staff are trained in their respective job functions, including GMP training.
• Train employees. Whenever necessary, conduct personal counseling with employees and maintain disciplines.
• To plan staff requirements to meet future operational needs.
• To participate in improving the efficiency of the warehouse operations, i.e. reviews procedures, modifies equipment.
• To oversee the housekeeping of the warehouse, i.e. safety, security, machine maintenance, layout, stocking, inventory control of warehouse materials etc.
• To deal with unforeseen situations, i.e. requests for shipment of life saving drugs under emergency.
• On call 24 hours per day, 7 days per week for emergencies.
• Roles and responsibilities may change based on business needs.

SKILLS REQUIRED:

• Good verbal communication with staff, giving clear and concise instructions. Ability to write clearly is an asset.
• Previous conflict resolution experience.
• Ability to make decisions within well-defined standard practice and procedures.
• Previous supervisory experience.
• Strong analytical skills to solve inventory discrepancies.
• Strong decision-making skills.

EDUCATION & EXPERIENCE:

Minimum Education Required:

• College or University degree in logistics, business, or related field.

Preferred Experience:  

• 2+ years of warehouse operations experience, ideally in a 3PL, supply chain logistics or warehouse environment.
• 2+ years of supervisory experience.

WHY WORK FOR US?

Lynden’s mission and values guide us to support each other and the communities we serve. Our original philosophy of putting the customer first, working hard, delivering quality, being the best, and having fun throughout still influences everything we do. When working at Lynden International Logistics ULC, you will gain access to a variety of perks and benefits:

• Competitive salary ranging from $60,000 - $75,000 CAD. Please note, compensation may vary based on candidates skills and experience.
• Medical, dental, disability, AD&D, and life insurance benefits. 
• Pension plan.
• Paid sick days.
• Access to our EAP (Resources for Living) to better support our team.
• Years of service recognition awards.
• Company picnics.

Lynden International Logistics ULC uses Dayforce recruiting, which has AI features, however Lynden International Logistics ULC reviews applications for each candidate by a member of our recruitment team to assess their fit for the role.