Join Veta Virtual as an Operations Specialist – Luxury Sales!
Are you passionate about delivering exceptional service, fostering client relationships, and representing luxury excellence? Veta Virtual is hiring! Work remotely to support ultra-high-net-worth (UHNW) clients and businesses in the luxury sector, ensuring world-class experiences and seamless operations.
About Us:
At Veta Virtual, we deliver tailored business support across industries like luxury sales, financial consulting, and healthcare. Since 2021, our people-first approach has built strong client relationships and driven excellence. Join our growing, mission-driven team!
Your Role:
As an Operations Specialist – Luxury Sales, you’ll be at the forefront of supporting UHNW clients and businesses. Your responsibilities include:
- Client Relationship Management: Build and nurture relationships with UHNW clients, ensuring their needs are met with professionalism, discretion, and care.
- Sales Excellence: Manage high average order value (AOV) and lifetime value (LTV) clients, leveraging your proven sales expertise to maximize client satisfaction and revenue.
- Technology Integration: Use tools like HubSpot and Podium to manage client interactions, ensure data accuracy, and execute timely follow-ups.
- Unified Assistant Identity Representation: Represent the unified assistant identity, “Quinn,” in all client communications, providing a consistent, seamless service experience.
- Internal Collaboration: Coordinate with team members via Slack and G Suite to deliver efficient and consistent service.
- Process Optimization: Support onboarding tools like Zendesk and other technologies to enhance operational workflows.
What You’ll Need:
- 2+ years of relevant experience (sales expertise is a must - experience in the luxury sector is a big plus).
- Familiarity with the pace, expectations, and skills of serving ultra-high-net-worth (UHNW) clients.
- Experience with tools like HubSpot, Podium, Slack, and G Suite, with a willingness to learn new systems.
- The ability to communicate effectively and build trust with discerning clients.
- Strong organizational skills, with a detail-oriented mindset to manage high-priority tasks with precision.
- Resourcefulness and efficiency in identifying and resolving issues promptly.
What We Offer:
- Competitive Salary: $1,400–$1,600 USD per month, depending on experience.
- Flexible Work Environment: Fully remote role with an 8-hour shift (Monday–Friday, based on US Mountain Time).
- Paid Time Off: 3 weeks of PTO plus US holidays to support work-life balance per year.
- Supportive Culture: Be part of a mission-driven team dedicated to excellence and collaboration.
- Exciting Opportunities: Work with a prestigious client base in the luxury industry.
Our Values:
Growth Mindset: Turning challenges into opportunities.
Fearless Integrity: Acting with honesty and transparency.
Execution Excellence: Striving for the highest quality.
Compassionate Connection: Building meaningful relationships.
Reliability and Trust: Being dependable and responsible.
Ready to Make an Impact?
Apply today and join our dynamic, growth-focused team at Veta Virtual. We’ll review your application and respond within 1–3 business days.
Top Skills
Veta Virtual Toronto, Ontario, CAN Office
Toronto, Toronto, Canada
