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Spaulding Ridge

OneStream SPM Client Lead

Posted 18 Days Ago
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In-Office
Toronto, ON, CAN
Senior level
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In-Office
Toronto, ON, CAN
Senior level
The OneStream SPM Client Lead oversees the delivery of Sales Performance Management solutions, guiding clients from project discovery to execution, while supporting business development efforts.
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Spaulding Ridge is an advisory and IT implementation firm. We help global organizations get financial clarity into the complex, daily sales, and operational decisions that impact profitable revenue generations, efficient operational performance, and reliable financial management.

At Spaulding Ridge, we believe all business is personal. Core to our values is our relationships with our clients, our business partners, our team, and the global community. Our employees dedicate their time to helping our clients transform their business, from strategy through implementation and business transformation. 

The OneStream SPM Client Lead is a client-facing role responsible for delivering Sales Performance Management (SPM) solutions and supporting business development efforts within Spaulding Ridge’s Finance and Operations Practice. This individual will serve as the domain lead on OneStream SPM (Infinity SPM) implementations while also contributing subject-matter expertise during sales cycles.

This role requires strong functional knowledge of Sales Performance Management, including Territory & Quota Management and Incentive Compensation Management. While prior OneStream SPM experience is not required, the ideal candidate will bring hands-on experience with leading SPM platforms and a strong understanding of sales operations processes, compensation design, and revenue performance strategy.

The OneStream SPM Client Lead will collaborate with Managing Directors and Account Executives to support opportunity pursuits, assist with discovery and scoping, and ensure high-quality project delivery from requirements through enablement. The role combines delivery leadership, domain expertise, and sales support in a fast-growing practice area.

Key Responsibilities:

  • Serve as the SPM domain lead on OneStream SPM (Infinity SPM) implementations, guiding clients from discovery through go-live
  • Lead requirements gathering sessions focused on Territory & Quota Management, Incentive Compensation Management, sales crediting, performance reporting, and compensation governance
  • Design scalable SPM application architectures aligned with client compensation strategies and operational workflows
  • Support system configuration, testing cycles (unit, integration, and user acceptance testing), and production readiness activities
  • Partner with clients to identify opportunities for business process transformation within sales compensation, territory planning, and performance management
  • Enable client personnel through training, documentation, and knowledge transfer to ensure long-term adoption and self-sufficiency
  • Support sales cycles led by Managing Directors and Account Executives by providing subject-matter expertise in Sales Performance Management
  • Participate in discovery calls, solution workshops, and executive presentations to articulate the value of modern SPM platforms
  • Assist with project scoping, effort estimation, and proposal development for new OneStream SPM opportunities
  • Collaborate with channel partners and OneStream sales teams to position Infinity SPM in competitive evaluations
  • Develop deep expertise in the OneStream SPM platform (Infinity SPM), contributing to internal enablement and best practice development
  • Contribute to practice development efforts including methodology refinement, delivery standards, and reusable intellectual property
  • Approach client challenges strategically, applying domain knowledge and technology solutions to improve sales performance outcomes

Qualifications:

  • 5–7 years of experience implementing or supporting Sales Performance Management (SPM) solutions
  • Demonstrated experience with leading SPM platforms such as Anaplan (Sales Planning), Varicent, Xactly, Forma.AI, SAP Commissions (CallidusCloud), Oracle Incentive Compensation, CaptivateIQ, or similar solutions
  • Strong domain expertise in Territory & Quota Management, Incentive Compensation Management, sales crediting rules, and compensation plan design
  • Experience working directly with Sales Operations, Revenue Operations, Finance, and Commercial leadership stakeholders
  • Proven ability to lead client workshops, translate business requirements into system designs, and manage delivery workstreams
  • Experience supporting business development efforts including discovery, scoping, and proposal creation
  • Strong analytical and problem-solving skills with the ability to design scalable, rules-based compensation models
  • Excellent communication and presentation skills, with the ability to influence stakeholders and articulate business value
  • Familiarity with broader finance transformation and AI-enabled performance management trends is a plus
  • Bachelor’s degree in Business, Finance, Information Systems, or a related field
  • Willingness to travel up to 50% as needed to support client engagements and sales pursuits

Spaulding Ridge’s Commitment to an Inclusive Workplace 

When we engage the expertise, insights, and creativity of people from all walks of life, we become a better organization, we deliver superior services to clients, and we transform our communities and world for the better.

At Spaulding Ridge, we believe our team should reflect the rich diversity of society and we take seriously the responsibility to cultivate a workplace where every bandmate feels accepted, respected, and valued for who they are. We do this by creating a culture of trust and belonging, through practices and policies that support inclusion, and through our employee led Employee Resource Groups (ERGs): CRE (Cultural Race and Ethnicity), Women Elevate, PROUD and Mental Wellness Alliance.

The company is committed to offering Equal Employment Opportunity and to providing reasonable accommodation to applicants with physical and/or mental disabilities. If you are interested in applying for employment with Spaulding Ridge and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to our VP of Human Resources, Cara Halladay ([email protected]). Requests for reasonable accommodation will be considered on a case-by-case basis.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.

Top Skills

Anaplan
Captivateiq
Forma.Ai
Onestream Spm
Oracle Incentive Compensation
Sap Commissions
Varicent
Xactly

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