Supports enterprise network infrastructure and capacity management across multiple technologies and applications. Monitors systems, identifies capacity risks, coordinates remediation, resolves technical issues, and makes project decisions. Uses automation and authorized AI capabilities to improve monitoring, analysis, documentation, and workflows while validating outputs for security, resiliency, and auditability. Requires network operations experience, cloud infrastructure knowledge, automation skills, and familiarity with wired, wireless, WAN, SD-WAN, and network security technologies.
You belong to the top echelon of talent in your field. At one of the world's most iconic financial institutions, where infrastructure is of paramount importance, you can play a pivotal role.
As an Infrastructure Engineer III at JPMorgan Chase within the Enterprise Technology - Network Services Group, you utilize strong knowledge of software, applications, and technical processes within the infrastructure engineering discipline. Apply your technical knowledge and problem-solving methodologies across multiple applications of moderate scope.
Job responsibilities
- Applies technical knowledge and problem-solving methodologies to projects of moderate scope, with a focus on improving the data and systems running at scale, and ensures end to end monitoring of infrastructure and applications
- Uses enterprise-authorized AI capabilities within the work environment to accelerate monitoring and capacity analysis and documentation, validating outputs and handling operational data according to sensitivity and security requirements
- Resolves most nuances and determines appropriate escalation path
- Executes conventional approaches to build or break down technical problems while considering upstream and downstream data and systems or technical applications
- Drives the daily activities supporting the standard capacity process applications
- Partners with application and infrastructure teams to identify potential capacity risks and govern remediation statuses
- Be accountable for making significant decisions for a project consisting of multiple technologies and applications
- Applies reuse-first, AI-assisted approaches to identify recurring capacity risks and improve remediation workflows, ensuring changes are validated and aligned to resiliency and security expectations
Required qualifications, capabilities, and skills
- Formal training or certification on infrastructure engineering concepts and 3+ years applied experience
- 2+ years of network operations experience
- Operating knowledge of one or more areas of infrastructure engineering such as software defined networks / zero touch provisioning, SD-WAN, fabric switching, Wi-Fi, and network security technologies and practices.
- Proficient in specific network infrastructure technology and programming languages (e.g., Python, Ansible, etc.)
- Strong knowledge of one or more infrastructure disciplines such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, and performance assessments
- Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support infrastructure engineering workflows with strong validation habits and awareness of data sensitivity.
- Ability to review and validate AI-assisted recommendations before implementation, escalating when uncertain and ensuring outcomes align to resiliency, security, and auditability expectations.
- Knowledge of cloud infrastructure and multiple cloud technologies with the ability to operate in and migrate across public and private clouds
- Drives to develop infrastructure engineering knowledge of additional domains, data fluency, and automation knowledge
Preferred qualifications, capabilities, and skills
- Experience with wired/wireless LAN/BGP WAN/SD-WAN and 802.1x technologies from vendors including Cisco, Arista, Juniper, Fortinet, and Forescout
- Exhibits a growing initiative and the ability to manage assigned tasks efficiently, seeking guidance when needed and showing a willingness to find solutions and contribute to improvements with some supervision
- Demonstrates strong communication skills, conveying ideas and challenges with clarity and precision to support understanding and effective collaboration
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FEDERAL DEPOSIT INSURANCE ACT:
This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase’s review of criminal conviction history, including pretrial diversions or program entries.
About UsJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
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