The NetSuite System Analyst will gather business requirements, analyze system processes, and liaise between stakeholders and technical teams for effective NetSuite implementation and improvements.
About our Company:
Based in Denver, Colorado, Cologix is North America's leading network-neutral interconnection and hyperscale edge data center company. Our platform gives customers access to 45+ digital edge and ScalelogixSM hyperscale edge data centers in 12 markets across the United States and Canada along with a carrier-dense ecosystem of 710+ networks, 360+ cloud providers, 30+ onramps and seven Internet exchanges. We provide our nearly 2,000 customers with direct access to our local operations teams, resulting in strong partnerships enabled by exceptional operational support and unparalleled customer service. Backed by one of the largest North American infrastructure funds, Cologix's experienced leadership team, certified staff and commitment to ESG initiatives help form a culture that values our people, our environment and our clients.
About the Position:
Cologix is seeking a detail-oriented and technically proficient NetSuite System Analyst to join our Software Engineering team. This role is pivotal in gathering business requirements, analyzing system processes, and producing high-quality documentation to support NetSuite implementations, enhancements, and integrations. The ideal candidate will serve as a liaison between business stakeholders and technical teams, ensuring solutions align with organizational goals, tracking progress, and addressing user needs effectively.
What you do daily:
- Collaborate with business stakeholders and end-users to gather and document requirements, including fit-gap analyses, Requirements Traceability Matrix (RTM), functional specifications, data mappings, system diagrams, high-level Work Breakdown Structures (WBS), and flowcharts to ensure a clear and comprehensive understanding of project objectives
- Lead cross-functional projects by serving as the central coordination point, tracking progress, and facilitating regular project team syncs to ensure timely delivery, alignment across teams, and prompt issue resolution
- Assist in backlog grooming, triaging/resolving reported bugs, and removing team impediments
- Analyze NetSuite system performance, configurations, data integrity, and usage patterns to identify opportunities for process improvement and automation
- Coordinate with developers, administrators, and third-party vendors to implement and test solutions
- Collaborate with quality assurance resources and end users to design/conduct test cases, scenarios, and test plans based on documented requirements
- Review and assess impact of software vendor's release notes
- Stay up to date with industry trends, best practices, and emerging technologies to propose technical recommendations or alternatives, including cost and benefit analysis
What makes you a good fit: (Qualifications)
- BA in Computer Science, Information Technology, or equivalent experience
- Minimum 3 years of experience in software analytics, programming, IT, and/or systems support
- Experience designing, scaling, and supporting high performing systems
- Proven track record working collaboratively in cross-functional teams, bridging the gap between technical and non-technical team members
- Strong understanding of NetSuite modules (Finance, Case Management, Billing, etc.)
- Excellent analytical, problem-solving, and communication skills
- Proficiency in creating process maps, data flow diagrams, and technical documentation
- Working knowledge with SuiteScript, SuiteFlow, and SuiteAnalytics is a plus
- Experience supporting common enterprise ERP & CRM platforms, including NetSuite, Salesforce, ServiceNow
- Demonstrated experience utilizing integration platforms such as Boomi and MuleSoft to support business process optimization, enable seamless data exchange, and drive scalable integration across enterprise systems
- Experience working within Agile or hybrid project methodologies
- Ability to manage multiple projects and priorities in a fast-paced environment
- Technology or Project Management certifications and training a plus
***Applicants must be authorized to work for any employer in Canada. We are unable to sponsor or transfer sponsorship of an employment visa / work permit at this time.***
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.
Cologix is proud to be an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or veteran status. If you need assistance in applying for any of our open positions, please contact us at [email protected] or call 720-940-2551.
The California Consumer Privacy Act (“CCPA”) creates privacy rights relating to the collection, sale, disclosure, and deletion of consumers’ personal information. The CCPA requires businesses to provide consumers, including job applicants and employees, with information about their rights, including a description of the categories of personal information to be collected and the purpose for which the information will be used. For additional information regarding your rights, including a description of the categories of personal information to be collected and the purpose for which the information will be used, please see https://cologix.com/privacy-policy/.
Cologix’ data centers are ISO 27001:2022 and ISO 14001:2015 certified. These certifications demonstrate Cologix’s commitment to both information security and environmental stewardship. At Cologix, protecting information assets and minimizing environmental impacts are everyone’s responsibility.
Cologix employees are responsible for:
• Understanding and following Cologix’s information security, cybersecurity, privacy,
and environmental management policies, procedures, and standards.
• Ensuring conformance with the requirements of both the Information Security
Management System (ISMS) and the Environmental Management System (EMS).
• Remaining vigilant and reporting any information security or environmental incidents,
vulnerabilities, risks, or non-conformities to the appropriate teams.
• Actively participating in Cologix’s efforts to maintain and improve information security
and environmental performance.
Top Skills
Boomi
Mulesoft
NetSuite
Salesforce
Servicenow
Suiteanalytics
Suiteflow
Suitescript
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