National Account Manager

National Account Manager  – SharkNinja Canada 

Our purpose is to positively impact people’s lives every day in every home around the world! We work very hard to provide our consumers with high-quality, exciting 5-star products that make life easier. We thrive on passion and innovation and are looking for great people, with great ideas, who want to build the next big thing and develop while they do. 

Position overview:  

The NAM will report to the Vice President of Sales and play an integral role in driving world class account management initiatives by working closely with the retail partner in collaboration with SharkNinja corporate teams (sales planning, category planning & analysis, supply chain, customer service and finance) to meet sales & profit, distribution and digital goals. This is a “player-coach” role, requiring hands-on account management (“owning the strategy, plans and execution”), and people leadership (“directing others”), covering responsibility of the retailer P&L in it’s entirety. This individual will sit on the Canadian Sales Leadership Team, representing their respective account and play a critical role in shaping the broader organizational culture (functional training plan, succession planning and calibration).  

This role is based in our Mississauga, ON and is hybrid requiring 3 days per week in office. 

Job Responsibilities: 

• Demonstrate Best in Class account management, driving growth in Revenue and Net Margin to help us achieve and exceed our goals  

• Develop and execute a strategic plan to win for your business, with a clear path to goal achievement, while always acting in the best interest of SharkNinja Canada 

• Own the “big picture” with the ability to drill down and be comfortable in the details as needed. 

• Managing customer profitability, working closely with internal teams to develop quotes for new items, and manage promotional spending within ROI goals. 

• Critical decision making, based on financial analysis of multiple scenarios to drive profitable growth, often diving into the details and understanding what comprises & drives contribution margin $ and %. 

• Drive the strategy and own the outcome for customer meetings; leveraging internal support  

• Execution focused; mindful of key milestones and a demonstrated ability to create and adhere to a schedule to ensure success. 

• Working with Commercial and Category Analytic teams to report POS, trends, factors impacting the business 

• Gathering and communicating competitive factors impacting the business (i.e. new competitive items, competitive promotions, etc.) 

• Lead and mentor direct report(s), with close partnership on development plans  

Requirements/Qualifications: 

• 5+ years of national account sales management or equivalent experience working directly with a retailer in a buying or merchandising function, Large Scale Retail experience preferred (Costco, Walmart or Canadian Tire). 

• Strong verbal and written communication skills 

• Experience working on High Performing Teams; people leadership experience required 

• Ability to travel 20% of the time (Canada + US)  

• Excellent analytical and technical skills to gather and analyze large sets of data and create reports for management. 

• Ability to work cross functionally and under pressure. 

• See change as an opportunity not roadblock. 

• Exceptional interpersonal skills to build, develop and maintain solid relationships. 

• Proven analytical, organizational and time management skills. 

• Ability to manage customer and SharkNinja expectations simultaneously.