Role Description
Responsible for Client Specific Migration team(s), this role will ensure the team are adhering to the migration strategy, reporting in line with FNZ governance and delivering commitments on time and to quality. Helping to establish standards and best practices for migration delivery across all FNZ products and technologies.
Key Activities
Day-to-day leadership, mentoring and growth of the Canadian migration team
Be an active member of the Global delivery and C&M teams, and contribute to setting and executing the strategic plans for all regions
Mentoring and coaching Client Specific migration project management team
Ensuring delivery of assigned Canadian Client migrations projects to time, quality and budget
Supporting the FNZ sales team and project teams in feasibility phases, including estimates and ATLAS workshops
Ensuring effective recruitment, development and succession planning across all roles within Migrations
Responsible for ensuring assigned Canadian migration projects are delivered within the standard FNZ migration strategy / framework
Responsible for reporting on set deliverables and progress across all assigned Canadian migration deliveries.
Responsible for driving best practice, ensuring efficiencies in both people and technology are explored and delivered.
Specific Role Responsibilities
Lead the FNZ Migration Strategy
Lead the FNZ Migration strategy within assigned Canadian Clients, ensuring this positions FNZ as a market leading provider of Migration Services.
Responsible for ensuring the assigned Canadian FNZ Migration teams have the required skills, capability and capacity to deliver on this strategy.
Implement a consistent approach for the implementation and governance of Canadian migration projects
Provide input in the global continuous improvement initiative, both technical and process related, at pace without adverse impact to implementation work already in flight
Bring about sustained and measurable improvement in the performance of Canadian migrations through control, consistency and assurance
Build strong relationships with all functional areas within FNZ to support the readiness / implementation impact assessment for any assigned Canadian migration delivery
Project Delivery
Develop and continuously maintain a plan that details the delivery of the assigned Canadian migration portfolio covering the agreed scope of migration projects ensuring delivery to time, budget and quality criteria. Inputting into the overall global portfolio plan as appropriate
Manage senior stakeholders, both internally and externally, ensuring all interested parties have the correct level and frequency of communication and that they feel part of the overall delivery
Take accountability for working collaboratively with all FNZ delivery and client teams to agree scope, timelines and artefacts in order to ensure migration delivery in line with overall agreed plan, quality gates and readiness criteria.
Responsible for ensuring assigned Canadian migration delivery projects are estimated, planned, managed and reported in line with the FNZ SDLC and PLC.
To ensure appropriate governance is in place to manage, monitor and report
Responsible for all quality gateway and governance forums required as part of ‘route to live’ governance
Identify and manage risks, issues, assumptions and dependencies through the full migration lifecycle. Ensure mitigation plans are in place for all risks and issues, and take ownership for ensuring these plans are executed
Responsible for overall quality assurance for migration deliveries, working with the relevant QA SME’s to ensure test planning is in place and executed to the agreed level of quality.
To resolve any delivery issues escalated from direct reports and other stakeholders
Actively contribute to FNZ design decisions, both at project and strategic level, ensuring impact on migration is detailed and understood to ensure the appropriate design decision is made
Work collaboratively with FNZ Sales team, providing assistance with new client due diligence, overviews of the migration process, delivery estimates and migrations expertise where required.
Accountable for the overall readiness for migration implementation, resulting in a high quality output with minimal disruption to FNZ Clients, FNZ Operations and End-Platform users
Management of the Migration team
Responsible for the line management and the development of capability within the assigned Canadian migration PM team, removing key-man dependencies and developing skills and capabilities within the teams as required to meet the migration strategy plan of FNZ.
Support the allocation of members of the team to assigned Customer projects, ensuring appropriately skilled resources are allocated to the correct roles in line with the strategic FNZ priority
Responsible for developing the migration team to ensure they influence customer development plans, lead on migration delivery, and reuse platform capabilities where it is appropriate to do so.
Ensure a culture of continuous improvement within the team, support process improvement initiatives, and identify new process improvements.
Share ideas for improvement across regions, and encourage teams to work collaboratively across regions.
Experience required
Preferred Industry Knowledge
Preferable experience in Wealth/Financial Services Platform Migration Events
Experience in a consulting, analysis or architecture environment, preferably in a migration setting
General investment/wealth/life and pensions products and the markets in which FNZ and our customers operate
An understanding of the Canadian regulatory environment
10+ years of experience in a delivery/consulting environment in the Canadian financial services/wealth market
Required Knowledge & Skills
Experience working within a business analysis / consulting role
Ability to establish a continuous improvement and capability development environment.
Confident, and able to take initiative given client– and delivery-focused environment.
Fluency in English
Independent, self-directing and delivery focused working style.
Superior analytical thinking.
Commercially aware.
Intermediate computer skills essential.
Excellent organisational, administration and time management skills.
Good team communication skills, confident in dealing with internal and external clients.
Highly developed written and oral communication skills.
About FNZ
FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back.
We created wealth’s growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution.
We partner with the world’s leading financial institutions, with over US$2.2 trillion in assets on platform (AoP).
Together with our clients, we empower nearly 30 million people across all wealth segments to invest in their future.
