Microsoft D365 Business Central Managed Services Director

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

Responsibilities:

• Designing and coding solutions using Microsoft D365 functions and features to meet business objectives 

• Environment maintenance including deploying environments, applying continuous updates and refreshing environments 

• Dynamics environment work including code promotions, environment refreshes, restarting servers, and other environment maintenance 

• Troubleshooting business application and supporting infrastructure issues 

• Providing client remote support 

• Understanding how to obtain customer business requirements and communicate findings 

• Adopting and learning new technologies 

• Working and interacting with teams in the configuration of their Microsoft D365 system 

• For more specialized roles, you may be responsible for coding customizations for Microsoft’s Dynamics 365 Retail Point of Sale application, and Commerce website 

• Updating ticket system daily 

Required Qualifications:   

• Undergraduate degree in Computer Engineering, Computer Science, Information Systems or other technical discipline. 

• Fluent in English both written and verbal 

• 12+ years of experience with Microsoft D365 

• Understanding of ERP software and how it applies to business processes 

• Excellent communication skills, written and verbal 

• Strong analytical skills, 

• Experience in D365 environment management - deploying environments (Cloud hosted and Microsoft managed), applying continuous updates, resolving issues related to environments 

• Experience in D365 Extension, integrations, and reports 

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits.

All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. 

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at [email protected].

RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.

RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information.

At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.