Microsoft Copilot Solutions Architect

M365 Engineer & Developer

Who we are looking for

State Street’s Global End User Experience Power Platform team is looking to hire for our center of excellence digital transformation team.  We are looking for a team member who is interested in transforming the way users can adopt new SaaS services, deep knowledge in Microsoft Power Platform, Power BI, Dynamics 365, understand API integration, Copilot technology, and an understanding overall Microsoft 365 suite technologies.  The goal of the COE is to govern, administer and develop Power Platform, Power BI, Copilot and Dynamics 365 based applications.

Looking for an individual who is self-motivated with an interest in enhancing the end user experience, implementing governance, delivering, and maintaining technology educational portal for employees.  Work with our Digital Champions network and end user communities across the globe and educate them on new technologies and integrations to improve productivity. 

What you will be responsible for

• Power Platform and Copilot Developer
  • Design, develop, and deploy custom solutions using Power Apps, Power Automate, Power BI, and Microsoft 365 Copilot to address business needs
  • Design and develop custom Copilot agents for various business needs
  • Should be strong in programming and independent to deliver high quality products without compromise of quality and security.
  • Hands-on experience on copilot studio
  • Proficient in delivering complex, multi-disciplinary engineering projects involving M365 suite.
• Technology Administration
  • Administer, architect, develop, configure, and support Microsoft Fabric, Power Platform environments – including Power BI, Power Apps, Power Automate, Copilot Studio (formerly Power Virtual Agents), and Dynamic 365
  • Support and develop CoPilot Integration administration tool.
  • Support CoPilot and Microsoft Fabric onboarding and governance.
  • Support Power Platform Gateway configuration
  • Stay up to date with the latest Power Platform and Power BI features and enhancements
• Support
  • Monitor platform performance and troubleshoot issues as they arise
  • Collaborate with a managed service provider that process Level 1-3 support
  • Act as an escalation point for incidents in a global follow-the-sun model
• Governance
  • Manage security and access controls within the Power Platform environment
  • Implement best practices for governance and compliance in Power BI reports and dashboards
  • Develop and maintain documentation, including technical specifications and user guides
  • Support Recertification process of Power Platform including Power BI and Dynamics 365
• User Experience
  • Enhance end user experience based on data analysis and delivery of technology solutions and enhancements across technology and governance
  • Work closely with business on developing proof of concept models for modernizing business workflows utilizing office suite and power platform solutions
  • Working with 3rd party vendors to enhance corporate digital transformation objectives
• Strategic Business Focus
  • Support the development of strategic technology and business initiatives to align with overall corporate strategy
  • Execute strategic initiatives with minimal guidance or oversight
  • Participate in multiple projects and business-as-usual tasks and support, including collaboration with teams across the organization
• Collaborate with business users to understand requirements and provide technical solutions
• Provide training and support to end-users on Power Platform functionality and best practices

What we Value

• Strong experience and proficiency in development Power Platform environments, including Power BI, Power Apps, Power Automate and Dynamics 365 – five or more years in a similar role
• Experience with security and access controls in CoPilot, Fabric, Power BI and Power Platform
• Excellent troubleshooting and problem-solving skills
• Strong communication and interpersonal skills
• Ability to work independently and collaborate effectively in a team environment
• Attention to detail and a commitment to delivering high-quality solutions

Education & Preferred Qualifications

• Bachelor's degree in computer science, Information Systems, or related field
• Minimum 5 years of supporting experience is required.
• Microsoft Certified: Power Platform Developer or higher certifications, Microsoft Power BI Analyst
• Experience with Entra ID, Microsoft 365, and other Microsoft cloud services
• Knowledge of data governance and compliance best practices
• Experience with PowerShell scripting for automation tasks
• Familiarity with Power BI Premium and Power BI Embedded
• Knowledge of Jira stories, kanban board and tasks
• Knowledge of ServiceNow knowledgebase and ticketing system
• Familiarity with SailPoint system roles, entitlements and groups
• Microsoft Fabric, CoPilot, Power Platform Certified good to have.

Why this role is important to us

Our technology function, Global Technology Services (GTS), is vital to State Street and is the key enabler for our business to deliver data and insights to our clients. We’re driving the company’s digital transformation and expanding business capabilities using industry best practices and advanced technologies such as cloud, artificial intelligence and robotics process automation. We offer a collaborative environment where technology skills and innovation are valued in a global organization. We’re looking for top technical talent to join our team and deliver creative technology solutions that help us become an end-to-end, next-generation financial services company. Join us if you want to grow your technical skills, solve real problems and make your mark on our industry.

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you. State Street is an equal opportunity and affirmative action employer. Discover more at StateStreet.com/career

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