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RSM US LLP

Microsoft Business Central Supervisor

Reposted 7 Hours Ago
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In-Office
Toronto, ON, CAN
Senior level
In-Office
Toronto, ON, CAN
Senior level
The Microsoft Business Central Supervisor leads project implementations, manages business processes, trains users, and collaborates with clients to achieve objectives using D365 Business Central.
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We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

We are actively interviewing experienced Microsoft functional professionals to join our Technology Consulting (TC) practice as a Supervisor in our Microsoft Dynamics 365 Business Central practice.  As a D365 Business Central Supervisor, you will work closely with both client and RSM project team members to define requirements, perform fit gap analysis, define and document business processes, and train client-side subject matter experts on Microsoft’s cloud-based ERP platform. 

You will be a valued member of a team using defined project methodology to develop and implement various modules within D365 Business Central.  You will be working with our clients’ executive leadership team and stakeholders to achieve business objectives through innovative solutions that align people, processes, and technology.  Your deep functional knowledge and skills in D365 Business Central will allow you to work with confidence and ensure the success of yourself, your projects, and your clients.

These client-facing roles require extensive experience with D365 Business Central and project implementations.

Responsibilities:

  • Through interpersonal and presentation skills, effectively demonstrate the capabilities of D365 Business Central

  • Participate and lead client workshops uncovering requirements to efficiently implement D365 Business Central

  • Lead teams of internal functional consultants through full life-cycle implementations

  • Perform project management tasks and manage full life-cycle implementations

  • Work collaboratively with a team encompassing many different backgrounds and experience levels

  • Manage and document business and system processes making use of Microsoft cloud-based tools including Lifecycle Services and Azure DevOps

  • Training key users on the core job functions

  • Identify and link functional and technical requirements to deliver an end-to-end solution

  • Ability to learn and stay current with Microsoft’s One Version to enhance the client experience with new and upcoming features

Basic qualifications:

  • Bachelors or Master’s degree in Accounting, Business, Computer Science, Information Systems, or Engineering

  • 5 years of manufacturing implementation experience using Microsoft’s D365 Business Central and/or previous versions of Dynamics NAV

  • 5 years of ERP implementation experience using defined project management methodologies

  • Desire to learn, grow, and exceed internal and client expectations

Preferred qualifications:

  • Minimum of two Microsoft D365 Business Central/ NAV certifications

  • Complex Delivery Experience

  • Demonstrated ability to take initiative and contribute to the various teams within RSM to improve methodology

  • Prior experience working in manufacturing, food and beverage, retail, or life science industries

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmcanada.com/careers/life-at-rsm/rewards-and-benefits.html.

RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Canadian uniformed service; Canadian Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.   

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at [email protected].

At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.

Compensation Range: $93,000 - $157,500

Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.

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