Market Lead - Eataly Eaton Centre

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

• EAT authentic Italian food at our restaurants, cafés and to-go counters
• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge

The Market Lead serves as a liaison between Market team members and the Market Manager to ensure that merchandise is properly stocked and displayed attractively across Eataly’s retail department. The Market Lead promotes exceptional guest service on the retail team, using interpersonal skills and product knowledge to drive sales and improve guest satisfaction. Reports to the Market Manager.

• Stocks, rotates and faces products according to department procedure and merchandizing standards
• Collaborates with the Warehouse team to maintain proper stock levels, organizing back stock and warehouse storage effectively and efficiently
• Follows order and inventory procedures and receives deliveries, verifying order and invoice accuracy
• Assists with delegating tasks, supervising, training and motivating Market Associates
• Maintains accurate department signage, pricing and labelling
• Rotates products according to First In First Out (FIFO) standards
• Inspects shelves and immediately removes expired or damaged merchandise
• Communicates grocery needs, adjustments and problems to the Market Manager promptly and efficiently
• Assesses departmental food waste with department heads and diverts waste to donations
• Partners with Guest Relations, Grocery, and Events & Education to coordinate product demos
• Maintains safe and cleanly work conditions and compliance with state and federal regulations
• Performs light cleaning duties such as sweeping, dusting and packaging disposal as necessary
• Performs other duties as required or assigned

• High school diploma or equivalent
• 1+ year of experience in grocery
• Proactive and able to multitask
• Excellent communication skills
• Knowledge of Italian food and beverage preferred

Job Requirements

• Availability to work onsite with a flexible schedule including nights and weekends
• Ability to lift up to 50 pounds
• Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
• Ability to use a hand truck, cart, box cutter, ladder and cleaning supplies

Compensation

• Compensation for this role is CAD $21.00 hourly
• This position has been posted to fill a current vacancy

Benefits and Perks

• Medical, Dental, Vision Insurance
• Paid Time Off
• Paid Parental Leave
• RRSP
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• Referral bonus program
• and more!

Eataly is committed to creating and maintaining a workplace that is free from harassment and discrimination under the Ontario Human Rights Code. The Company’s policy is not to discriminate against any applicant or employee on the basis of a prohibited ground enumerated by the Ontario Human Rights Code (e.g. race, colour, creed (religion), place of origin, sex (including pregnancy, gender identity), sexual orientation, age, family status, or disability).  Eataly also prohibits harassment of applicants and employees based on any of these prohibited grounds.  Eataly welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please advise Human Resources if you require accommodation. Further, it is Eataly’s policy to comply with all applicable provincial and federal laws regarding background and criminal record checks in making hiring decisions.