The Managing Director will oversee the financial and operational performance of various Units, manage budgets, enforce compliance with regulations, and ensure customer satisfaction through effective leadership and strategic planning.
We’re looking for motivated, engaged people to help make everyone’s journeys better.
Main Duties & Responsibilities:
- Establishes and maintains annual budgets, profit objectives and responsibility for the financial and operational performance of each Unit through effective management of each leadership team and collaboration with Finance.
- Maintains an up-to-date knowledge of the specific Key Performance Objectives (KPI’s) and other operational performance goals of each Unit, adjusting annually as Global objectives evolve. Initiates corrective action plans to ensure individual and team efforts are adjusted as needed to stay on track in efforts to achieve profit and performance objectives.
- Ensures customer specifications are clearly understood and that all products and services are being prepared and/or performed to the customer’s satisfaction, as reported through regular surveys. Collaborates with Commercial team to develop and maintain good customer relations through periodic meetings at individual airports and corporate offices.
- Ensures Unit Management teams are complying with all corporate Quality and Safety training and tracking programs to ensure food safety, accident and injuries goals are met.
- Establishes and directs a regional labor control plan designed to meet future staffing needs of each Unit, with emphasis on professional development of internal candidates for promotion through ensuring widespread participation in performance management programs.
- Directs the establishment of, and ensures the execution of, routine and preventive maintenance programs for all kitchen equipment (cooling, heating, refrigeration) to minimize cost and increase the planned life of these assets.
- Directs and coordinates regional planning for construction of new and/or expanded facilities to includes capital planning, capacity studies, feasibility analyses, and facility layout and design.
- Develops short and long-range strategic plans, both financial and non-financial, for each Unit.
- Ensures compliance with all local, state, and federal laws governing the conduct of business and ensures understanding and compliance with all corporate policies, procedures and collective bargaining agreements.
- Achieves operation/organizational goals by establishing standards and procedures; measuring results against plans and KPI’s; evaluating and improving methods; course correcting as necessary. Utilizes corporate assets including but not limited to Lean/Opex, Human Resources, Labor Relations, IT, SAP and CIM representatives to support goal achievement.
If you want to be part of a team that helps make travel and culinary memories, join us!
Similar Jobs
Information Technology • Security • Software • Cybersecurity
The Editorial Managing Director at BlackBerry will lead the company's editorial strategy, overseeing content creation for blogs and social media. This role involves developing and refining content, building internal and external relationships, and analyzing performance to enhance engagement while ensuring alignment with business objectives.
Fintech • Software • Financial Services
The Managing Director oversees Transfer Agency operations and Corporate Actions for TSX Trust. Key responsibilities include strategic leadership, budget management, vendor relations, and mentoring a large team. The role involves collaborating with senior leadership to align initiatives with business goals and represent TSX Trust in the industry.
4 Days Ago
Financial Services
The Head of Business Technology, Resilience and Project Audit will lead a team to assess risks and then audit business and technology controls across the enterprise. They will develop audit methodologies, engage with management, and ensure compliance with standards while promoting resilience and continuous improvement within the audit team.
Top Skills:
Business Applications
What you need to know about the Toronto Tech Scene
Although home to some of the biggest names in tech, including Google, Microsoft and Amazon, Toronto has established itself as one of the largest startup ecosystems in the world. And with over 2,000 startups — more than 30 percent of the country's total startups — Toronto continues to attract new businesses. Be it helping entrepreneurs manage their finances, simplifying business operations by automating payroll or assisting pharmaceutical companies in launching new drugs, the city's tech scene is just getting started.
