Manager, Strategy Enablement & Communications

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

The Role
The Manager, Strategy Enablement & Communications is a key enabling role supporting the Director, Strategy & Communications within Digital and Client Technology Solutions (DCTS). This role sits within the DCTS Technology Strategy & Transformation team, partnering closely with Strategy, Communications, Business Management, and Change/ Transformation leaders. The role is accountable for enabling effective strategy execution and strengthening DCTS culture and community through planning discipline, high-quality communications, and thoughtfully designed leadership and employee experiences.

Operating in a complex and evolving technology environment, this role focuses on translating direction into clarity, enabling connection and engagement, and supporting DCTS planning cycles and communications tied to our 2026 priorities (e.g., operating model evolution, strategic roadmaps, shared outcomes, and talent/community). It plays a critical role in enabling alignment, momentum, and a strong sense of community across DCTS. It is ideal for a curious, systems-oriented thinker who is comfortable operating in ambiguity and leading through influence.

Key Accountabilities

Strategy Enablement & Synthesis

• Support the Director by translating strategic direction into clear narratives, roadmaps, and executive-ready materials
• Synthesize inputs across initiatives to identify themes, interdependencies, and emerging insights
• Conduct research and analysis to inform strategic discussions (e.g., industry trends, internal performance themes)
• Own defined components of DCTS strategy reporting—e.g., monthly/quarterly OKR/KPI narrative packs, cross-initiative insights, and executive summaries for leadership forums

Community & Engagement Enablement

• Enable DCTS culture and community by designing and leading forums, narratives, and experiences that reinforce shared purpose, priorities, and ways of working
• Support leadership in activating culture through consistent messaging, storytelling, and visible behaviours
• Contribute to employee engagement by shaping communications and experiences that foster connection, clarity, and inclusion

Planning & Operating Rhythm

• Own and maintain the operating calendar for strategy, planning, and leadership forums
• Propose and plan senior leadership and team forums, ensuring clear agendas, materials, and documented outcomes
• Drive action tracking and decision logs for leadership forums; surface risks, dependencies, and overdue decisions to maintain execution discipline

Communications & Content Design

• Design and deliver internal communications in alignment with the DCTS communications strategy set by the Director that support DCTS strategy, transformation, and culture
• Develop high-quality presentations and written materials for senior leadership audiences
• Ensure messaging is clear, consistent, and aligned across forums and channels
• Apply strong visual and narrative design principles to enhance impact and understanding

Stakeholder Enablement

• Support leadership meetings by shaping agendas, materials, and facilitation approaches
• Build effective working relationships across technology, business units, communications, and partners
• Influence outcomes through clarity, preparation, and strong professional judgment

Knowledge, Skills & Experience

Capabilities

• Strong analytical and conceptual thinking skills
• Excellent written, verbal, and presentation communication
• Ability to structure ambiguous problems and produce clear, actionable outputs
• Strong organizational and prioritization skills in a fast-paced environment
• 3-5 years experience in strategy, communications, program management, or related enabling roles
• Experience supporting senior leaders or leadership teams
• Exposure to technology or digital environments (deep technical expertise not required)
• Curious, thoughtful, and comfortable operating in complexity and change
• As this position is posted in several locations, we specify that bilingualism (French, English, both oral and written) is required for Quebec only for the frequent interactions with English and French-speaking colleagues or internal partners across Canada or worldwide.

Attributes

• Curious, inquisitive, and eager to learn
• Comfortable operating in complexity and change, and embracing new technologies and tools
• Independent, self-directed, and execution-focused
• Strong professional judgment and discretion

What’s in it for you?

• We’re proud to be recognized as a company with a 2024 Most Trusted Executive team by Great Place to  Work® Canada
• Access to short-term assignments or ‘Gigs’ across the organization, to help you develop new skills and connections.
• A collaborative and interactive team environment
• Charitable giving through our You Give, We Give program lets you give back to your community – and in many  cases, we’ll match your contributions.
• Care Days available for self-care or care of others (i.e., family or others you may support) and Sick Days to  support your well-being

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.  

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to [email protected].

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you! Several work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

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