Manager, Stakeholder Engagement and Communications - Airport Project

Company Description

Work with Us. Change the World.

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

Job Description

AECOM is seeking a Manager, Stakeholder Engagement and Communications. This is a regular, full-time position, based in office, out of Mississauga.

Job Summary: 

We are seeking a passionate senior community engagement and communications professional to join our team, and help build one of the most advanced, sustainable and passenger-friendly airports in the world. 

Major Responsibilities: 

Working collaboratively with our client and specialist teams, you will be accountable for leading engagement and communications for a one of the largest infrastructure programs in Canada. Major responsibilities include, but are not limited to:

• Collaborating with the Program Delivery team and the Stakeholder Relations and Communications department to create and execute tailored stakeholder management and communication strategies for each program.
• Supporting the management of program budgets and schedules, document control, resourcing and project records.
• Leading public and stakeholder engagement activities and tactics, including in—person and virtual workshops, advisory committees, community meetings and public open houses.
• Creating and reviewing communication materials including key messages, FAQs, presentations, notices, story boards and discussion guides.
• Offering advice and insights on stakeholder strategy through the program’s governance structure and various stakeholder management forums.
• Supervising and directing multiple stakeholder engagement and communication advisors to maintain a consistent and effective approach across programs.
• Establishing and implementing robust governance to oversee and assess stakeholder management activities within the program.
• Working closely with Program Leads to ensure clear communication and coordination of resource requirements.
• Evaluating the effectiveness of communication and engagement programs and ensuring comprehensive program-level reporting, including preparing management and executive reports related to stakeholder management.

Qualifications

Minimum Requirements:

In order to be considered for this position, candidates must possess, at a very minimum: 

• No less than a University Degree + 8 years of relevant experience in a stakeholder management and/or communications management position, including experience on infrastructure programs greater than CAD $500M. 

Demonstrated equivalency of experience and/or education may be considered. 

See preferred requirements below. 

Preferred Qualifications:

• Typically, a minimum of 15 years of professional experience in a stakeholder management and/or communications management position.
• Minimum 5 years of professional experience in large airport projects, or equivalent infrastructure programs greater than CAD $500M.
• A degree (e.g., public relations, communications or related field), or relevant professional designation (e.g., IAP2, CPRS, IABC, IAF), is preferred although proven practical experience is essential
• Able to demonstrate sound knowledge, understanding, and experience of managing complex stakeholder relationships and establishing effective communications strategies in an operational and public-facing environment.
• Demonstrated experience in managing small teams (2-5 people) to implement effective stakeholder management and / or communications management plans
• Demonstrated experience in managing stakeholder relationships and providing management level reporting to enable effective decision making.
• Demonstrated ability to facilitate meetings / workshops with groups of stakeholders.
• Excellent interpersonal communication skills; this role requires continuous interaction with program and team leaders, client management and the public
• Experience with government relations, media relations, public relations, stakeholder analysis and facilitation

Additional Information

About AECOM 

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. 

AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com. 

What makes AECOM a great place to work 

You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. 

As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.