Manager, Scrum (Toronto Hybrid)

As the line manager, you will lead a team of Scrum Masters, whose primary responsibility is to support Agile product teams to achieve their goals.

Location: You will be based in our Toronto office, balancing in-office collaboration with remote flexibility.

Reporting Relationship: You will report to the Director, Agile Practices

• Be a people manager for Scrum Masters and can perform as a Scrum Master on team or program level

• Lead the community of Scrum Masters, manage and develop capabilities within their Chapter through coaching, training, and mentoring.

• Partner with Agile Coaches and Agile COE to support the professional growth and development of Scrum Master's and build a culture of continuous learning, discovery, and accountability.

• Develop and implement team standards. Review product team requirements and operational needs to ensure efficient operations and support.

• Oversee the execution and adherence of policies, procedures, and processes, ensuring the strategies and activities are consistent with business objectives and goals.

• Collaborate with Product Owners, and technical lead to ensure the needs of the product team are adequately addressed.

• Report on team's health and Agile delivery metrics.

• Partner with Agile Coaches, Chapter Leads, and leadership to establish Agile at Scale practices when there is a need.

• Manage the structure and people of the Chapter, evaluating the needs of the different teams and organizing support.

• Collaborate with HR in seeking and recruiting talent.

• Onboard new team members and ensure they are aware of resources available and standards for their area.

• Conduct and host community of practice for the community of Scrum Masters.

• Participate and Contribute to our Agile Transformation Journey and overall agility of the organization.

• Certified Scrum Master (CSM), PMI-ACP or other related certifications.

• Bachelor's Degree or equivalent experience.

• 3 to 5 years of relevant work experience as a Scrum Master.

• 2+ year of supervisory experience.

• 4+ years Agile methodology experience in a large enterprise environment.

• Excellent facilitation skills.

• Experience with SAFe, LeSS, or similar frameworks.

• 3+ years of experience with JIRA, Confluence, Miro and other Agile tools.

• Experience in the payments industry is an asset.

At Moneris, we believe in empowering you to succeed—personally and professionally. As part of our team, you'll have access to resources, opportunities, and an inclusive environment that supports your development and career.

• Comprehensive Total Rewards Program, including performance-based bonuses, flexible benefits starting from day one, and your choice of a health spending account (HSA) or personal spending account (PSA)

• Retirement planning support, with profit-sharing programs including company match and a defined contribution pension plan

• Growth & development opportunities, including unlimited access to Coursera, mentorship programs, and an internal gig marketplace

• Holistic wellness support, with an Employee & Family Assistance Program, 24/7 virtual healthcare, and workplace wellness initiatives

• Flexibility that works for you, including hybrid work arrangements, a Work from Abroad program, and paid time off programs

• Recognition and rewards, with company-wide recognition programs, exclusive banking perks from RBC & BMO, and access to great employee discounts

#LI-Hybrid

#OPS-IND

Note: We welcome and encourage applications from Indigenous peoples, people of colour, people with disabilities, people of all genders, sexual orientation and intersectional identities.

We acknowledge that people from equity-deserving groups (including racialized individuals, women, gender diverse individuals, individuals with disabilities, neurodivergent individuals, members of 2SLGBTQIA+ communities and those born outside of Canada) are less likely to apply for jobs unless they feel they meet all the requirements posted. At Moneris, we believe candidates bring experience to their work in many ways. We encourage you to apply and share, in the application form, the transferrable experience you bring, and how this will support your success in this role.