The Manager, Product Operations will support the Senior TPM and CPO in preparing communications, presentations, and strategic materials, while collaborating with various teams to drive clarity and insights for key initiatives.
Caseware is one of Canada's original Fintech companies, having led the global audit and accounting software industry for over 30 years, with more than 500,000 users across 130 countries and available in 16 different languages. While you might not have heard of us (yet) over 36,000 accounting and audit professionals list Caseware as a skill on their LinkedIn profiles!
We are looking for a Manager, Product Operations who will work directly with the Senior Technical Program Manager and the product leadership team.
This role is ideal for someone early in their career, with strong business communication instincts, an ownership mindset, and a love of turning ambiguity into structure. You’ll work closely with the Senior TPM to support the Chief Product Officer (CPO), ensuring the right messages are delivered clearly, consistently, and with strategic impact.
What You’ll Be Doing
- Partner with the Senior TPM to develop board materials, ELT updates, investor pages, and product org-wide communications
- Translate technical, financial, and product content into structured narratives with high visual and strategic polish
- Design clear, compelling presentations that support critical planning, prioritization, and investment decisions
- Collaborate across R&D, finance, and go-to-market teams to extract key insights and elevate message clarity
- Support ad hoc strategic projects including roadmap storytelling, board communications, and strategic material preparation
- Ensure everything you touch reflects Caseware’s high bar for quality, trust, and clarity of thought
What You’ll Bring
- 1–3 years of experience in management consulting, corporate strategy, product operations or similar
- A proven ability to create executive-ready communications, including PowerPoint slides and strategic documents
- Strong written and verbal communication skills, with the ability to tailor messages to senior audiences
- Ability to operate with extreme ownership and drive high-impact initiatives to completion
- Collaborative but self-directed, able to work through ambiguity, iterate fast, and proactively identify gaps
What's in it for you:
▪️Innovation is at our core. We work with cutting-edge technology in accounting and financial reporting, constantly pushing the boundaries to create impactful software solutions.
▪️We are committed to a collaborative culture, where your ideas are valued, and knowledge sharing is encouraged within a supportive, inclusive team.
▪️Work-life balance is important to us. We offer flexible work options, remote opportunities, and generous time-off policies to ensure a healthy work-life balance.
▪️We offer competitive compensation, including a competitive salary and comprehensive benefits such as health insurance and retirement plans.
▪️We are driven by impactful work. Your contributions directly affect how our clients manage financial processes and drive their success.
▪️Recognition and rewards matter to us. We celebrate hard work through recognition programs, performance bonuses, and opportunities for career growth.
▪️We embrace global opportunities. Work on international projects and collaborate with a diverse, global team.
About Caseware:
Caseware's cutting-edge software products are meticulously designed for accounting firms, corporations, and governments. Our teams are continually collaborating, innovating, and building upon our existing suite of products. With a customer-focused mindset, we are building technology that is shaping what the future of audits, financial reporting, and financial data analytics will look like.
With a recent strategic investment from Hg Capital in 2020, Caseware is now in its next major growth phase as we double down on the people and products that have made Caseware so successful to date.
One of Caseware's core values is Many Voices, One Team and with that in mind, we're dedicated to building teams as diverse as our customers in an equitable and inclusive way. We welcome and encourage candidates of all backgrounds to apply. Should you require accommodations or have any questions at any point during the application or interview process, please e-mail our People Operations team at [email protected].
Background Check:
Any candidates successful in obtaining an offer for a position will need to successfully complete a background check through Certn.co which typically includes an Identity Verification and Criminal Record Check. Executives and Senior Managers will undergo a Soft Credit Check as well. Candidates residing in the Netherlands and Germany are excluded from undergoing background checks via Certn.co
Security and Fraud:
Caseware takes the security of candidates seriously. All legitimate communication from us will come from email addresses ending in @caseware.com and our open positions are always listed on reputable job boards and on our website https://jobs.lever.co/caseware. We will NEVER ask for payment or financial information from you. If you receive an unsolicited job offer, proceed with extreme caution.
Top Skills
PowerPoint
Caseware Toronto, Ontario, CAN Office
351 King St East, Suite 1100, Toronto, ON, Canada, M5V 1J6
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