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OMERS

Manager, Legal Operations

Posted Yesterday
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In-Office
Toronto, ON
Mid level
In-Office
Toronto, ON
Mid level
The Manager of Legal Operations will oversee project management, process optimization, and technology implementation to enhance legal efficiency and vendor management.
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Choose a workplace that empowers your impact. 

Join a global workplace where employees thrive. One that embraces diversity of thought, expertise and passion. A place where you can personalize your employee journey to be — and deliver — your best.  

We are a leading global real estate investor, developer and manager. We combine our capital with our capabilities to create real estate that strengthens economies and communities. By prioritizing people, partnerships and places, we generate meaningful returns for OMERS members, enhance value for our capital partners and create a brighter world for our customers.

Join us to accelerate your growth & development, prioritize wellness, build connections, and support the communities where we live and work.

Don’t just work anywhere — come build tomorrow together with us.

Know someone at OMERS or Oxford Properties? Great! If you're referred, have them submit your name through Workday first. Then, watch for a unique link in your email to apply.


Legal Operations group is responsible for delivering the Legal department’s strategic vision and operating plan. A key focus is managing initiatives that demonstrate value, improve efficiency, and enable continuous improvement. A core pillar of the Legal Operations mandate is driving effective vendor management by reducing legal spend with law firms, legal vendors, and technology partners while improving the quality, consistency, and value of services delivered to the business.

As Manager, Legal Operations, you will drive strategic change through process re-engineering, KPI development, and project delivery. Using a standardized framework, combination of project management, business analysis, and change management, you will help ensure projects are completed on time, within scope, and on budget while fostering education and growth across the Legal team.

This generalist role spans project management, process optimization, technology implementation, and data-driven insights—working closely with Legal leadership and partners in IT and Finance

We believe that time together in the office is important for OMERS and Oxford, the strength of our employees, and the work we do for our pension members. Our hybrid work guideline requires teams to come to the office a minimum of 4 days per week.

Responsibilities

Project Management

  • Develop and manage project plans; oversee delivery of multiple initiatives.

  • Monitor scope, timelines, and deliverables; resolve risks and issues proactively.

  • Share best practices to improve operational effectiveness.

  • Prepare high-level and detailed project status reports.

Business Analysis

  • Identify and implement processes and tools to streamline workflows.

  • Lead design, rollout, and training for new systems.

  • Analyze KPIs to identify trends, root causes, and improvement opportunities.

Change Management

  • Prepare and support the Legal team through transitions.

  • Communicate impacts clearly to stakeholders.

Collaboration

  • Build strong relationships within Legal and across IT, Finance, and other business units across organization.

Capabilities

  • 2-4 years of relevant experience in legal operations, project management, or related field.

  • Strong project management and stakeholder engagement skills.

  • Analytical mindset with problem-solving ability.

  • Experience in process design and facilitation.

  • Change management experience or designation (asset).

  • Lean or Six Sigma experience (asset).

  • Familiarity with SharePoint, iManage, or Legal Tracker (asset).

To Succeed in This Role, You Will Have

  • Proven experience in project delivery and process improvement.

  • Ability to manage multiple priorities under pressure and adapt to change.

  • Excellent communication and interpersonal skills.

  • Strong relationship-building and influencing skills.

  • Innovative mindset with ability to challenge the status quo.

  • Knowledge of IT processes and ability to translate technical concepts into business language.

  • Strong financial and analytical skills.


This posting is for an existing vacancy.

You may also be eligible to receive an annual Incentive Award pursuant to our Short-term Incentive plan and our Long-Term Incentive plan (if applicable), and to participate in our group benefits and retirement plans – details on these elements of compensation are included within OMERS & Oxford offer letters.


Oxford's purpose is to strengthen economies and communities through real estate.

Our people-first culture is at its best when our workforce reflects the communities where we live and work — and the customers we proudly serve.

From hire to retire, we are an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process that extends all the way through your employee experience. This sense of belonging and connection is cultivated up, down and across our global organization thanks to our vast network of Employee Resource Groups with executive leader sponsorship, our Purpose@Work committee and employee recognition programs.


Note: OMERS uses artificial intelligence tools to assist in the recruitment process.

Top Skills

Imanage
Legal Tracker
Sharepoint

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