Manager, I.S. (NCF)

Location(s): Mississauga, ON - Canada
Job Schedule: Full-time, (Hybrid 4 days onsite, 1 day Remote) 
Degree Level: Bachelor's degree in a related discipline, or equivalent. Technology, Management

Sponsorship: No
Shape the Future of Mobility at Nissan: Launch Your Career, Drive Innovation

We are seeking a highly skilled and experienced Manager, I.S. to join our dynamic team at Mississauga, ON - Canada.

POSITION SUMMARY

The Technical Manager is responsible for leading the implementation of technology solutions that support Nissan’s business objectives. This role oversees project execution, vendor coordination, and cross-functional collaboration to ensure successful delivery of infrastructure and application initiatives. The manager will lead internal teams and external partners to drive operational excellence, innovation, and alignment with enterprise standards. The role manages a team of individuals whose primary objectives are application development, maintenance and customer relationship management for Nissan Canada Finance Captive and Nissan Motor Acceptance Company (NMAC) Lending Systems (Originations, Servicing etc.)

A Day in the Life:   

• Manage and maintain the product in-take process, ensure resources assigned to highest impact/benefit initiatives, and ensure status of prioritization and product portfolio is well communicated to management and staff. Ensure successful delivery of product initiatives based on business approved roadmap.
• Manage technology outsource vendor relationships. Develop agreements, objectives, SLAs and manage vendors to ensure efficient and cost-effective use of resources and services.
• Participates/Initiate in business process reengineering and continuous improvement initiatives.
• Participates in annual budget planning process, understand all costs (product roadmap, software, maintenance, etc.), manage and develop initiatives to reduce costs and budget. Additionally ensure product and operations costs are properly governed.
• Ensure solutions and architecture is well thought out, meets standard, approved by enterprise review board, provides high availability, uses standard hardware & software, and maximize regional/global reuse & supportability.
• Ensures applications under span of control adhere to cyber security standards, technology standards, processes and policies.
• Strategy: For the business unit and/or technology area, you support, understand the business strategy, and align the required project portfolio, initiatives and budget to support it. This includes alignment with regional and global strategies as well.
• Roadmap: For the business unit and/or technology area you support, establish the plan, timing an order of initiatives that support the business strategy/initiatives, maintains current levels of hardware/software, plans and supports cloud migration of core systems and accounts for changes in regulations, information security.
• Management Accountabilities: Manage internal staff, external contractors, vendor resources and/or offshore resources. Supervise and provide leadership, coaching, guidance, training and staff development. Interviews and select unit employees. Plan and evaluate employee performance. Recommends merit increases, transfers and promotions. Coach and address employee performance as necessary. Manage career development plans and succession planning.
• Support diversity and inclusion. Ensure all employees’ opinions are valued equally.

Who We’re Looking for:      

Job Knowledge and Skills:

Knowledge of vendor management, contract management, customer relationship management; project management skills; strong working knowledge of automotive business systems; oral and written communications skills; interpersonal skills; and conflict resolution skills.

Years of Experience:

• Seven or more years of IS/IT experience, or related experience.
• Supervisory Experience: Five or more years directly, or indirectly, managing technical delivery teams and/or projects.
• Experience in leading delivery teams such as Business Analysts, Project Managers, Developers, etc.

Education

Bachelor's degree in a related discipline, or equivalent. Technology, Management

Travel Required: As needed

Desired: 

• Cloud Practitioner certification is an asset.
• Program/project management certifications a plus.

What You’ll Look Forward to at Nissan: 

Career Growth and Continuous Learning Opportunities: Benefit from diverse career paths, cross-departmental moves, and innovative learning platforms. Enhance your skills through seminars, leadership training, and tuition reimbursement programs, all while playing a vital role in shaping the future of transportation. From day one, you'll have the support to tackle challenges and contribute to impactful solutions across our organization. 

Rewards: Be supported with a Comprehensive Benefits Package, including medical, mental health, parental leave, retirement savings & unique Nissan perks, including discounts on lease vehicles as part of our Employee Lease Program and a Vehicle Purchase Program (VPP). For more information, access our Nissan Benefits Overview Guide. 

Built for Your Best:  

https://www.youtube.com/watch?v=PXuame0vwiw&list=PLki2k0CDxrPe8V6WmEeEdhj1fosRD-JQa

All employment is contingent upon successful completion of background screenings in accordance with Nissan policies and as permitted by applicable statutes and regulations.

It is Nissan’s policy to provide Equal Employment Opportunity (EEO) to all persons regardless of race, gender, military status, disability, or any other status protected by law. Candidates for this position must be legally authorized to work in Canada and will be required to provide proof of employment eligibility at the time of hire.

NISSAN FOR EVERYONE

People are our most valuable assets, and Nissan seeks to maximize the power of each individual member of our team. When everyone belongs, the power of NISSAN is undeniable. Nissan aims to improve business results through a workplace and business that meets the needs of our employees and customer base.

Nissan is committed to creating a culture where everyone belongs and employees, customers, and partners feel respected, valued, and heard. We have Business Synergy Teams (BSTs) across the Americas that are open to all employees and seek to connect employees through common interests and foster a company culture where all employees feel supported and included.

Nissan also values inclusion in our business as we respect and recognize the diversity of our customer base and the communities where we do business. We are committed to procuring innovative goods and services, retailing our products, and communicating from a position that will help us continue to offer our customers competitively designed, market-driven products.

Join us as we carry our commitment to our employees and customers into the future.

Salary Range:

This compensation range represents the minimum to midpoint base salary rates at Nissan for jobs assigned to this particular grade level. Please note that an employee’s base salary may occasionally be set above the midpoint of the salary band for this grade level, in recognition of the employee’s unique skills, work experience, education, work location, or market conditions. Compensation decisions also consider internal equity and comparisons with the base salary rates of other employees with similar backgrounds working in comparable roles. Note: Bonus, benefits, and other forms of variable compensation are not included in the base-salary range shown above.