Manager, DevOps & Cloud Services

Location Address:

Number of Openings:

Pay:

Job Posting Description:

Manager, Cloud & DevOps Services

#LI-Onsite

We’re seeking a Manager for Cloud & DevOps Services to lead a talented team of Cloud and DevOps engineers in designing, implementing, and optimizing our enterprise‑scale infrastructure and DevOps practices. Reporting directly to the Senior Manager, Platform Services, you will also liaise between multiple teams — including QA, Release Management, Service Management, Architecture, and other business and technical teams — to ensure seamless delivery.

You will manage efforts across multiple teams to develop and support environments and solutions spanning Azure, AWS, Google Cloud Platform (GCP), IBM Cloud, on-premises, and hybrid-cloud architectures, ensuring service levels are met for incidents; building testing strategies with a focus on automation; overseeing code reviews; creating technical implementation plans; managing vendor performance; ensuring compliance with PCI and security standards; and implementing disaster recovery requirements.

About the Role

Leadership & Team Management

• Lead and mentor a team of Cloud and DevOps engineers, promoting a culture of innovation, collaboration, and accountability
• Responsible for hiring, assigning responsibilities, determining project priorities, and establishing performance standards for the DevOps team
• Promote strong relationships with other teams across the LCBO and with external vendors
• Manage expectations and performance of third-party partners to ensure they meet LCBO’s support requirements and SLAs

Technical Delivery & Operations

• Oversee the design, deployment, and management of multi-cloud infrastructure (Azure, AWS, GCP, IBM Cloud)
• Evaluate current system functionality, identify gaps or inefficiencies, and develop recommendations for enhancements or replacement solutions
• Ensure a robust support structure is in place to meet service levels for non-production and production incidents, acting as a point of escalation when required
• Build and sustain a testing strategy, validation process, and automation-focused plan for new projects
• Ensure regular technical code reviews are conducted for hotfixes, releases, and other deployments
• Create technical implementation plans for defined projects, leading change management and training activities within the team
• Support the SDLC by collaborating with Development, Release Management, and Operations teams to implement best practices across projects
• Work with Development, Operations, and Information Risk teams to identify and address potential vulnerabilities
• Partner with Architecture, Operations, and Service Management to design and implement efficient monitoring, logging, and alerting tools to enhance support structures
• Collaborate with business teams to translate requirements into technical approaches and architectures
• Collaborate with all teams on governance of technical patterns and processes

Compliance, Security & Resilience

• Ensure mitigation of all audit gaps identified during annual audits
• Assist with compliance audits and remediation of PCI and security standards, including quarterly reviews of all applications for PCI and security compliance
• Oversee patching and hardening practices for all applications in line with LCBO policies
• Implement disaster recovery (DR) requirements for all new and modified applications

About You

• 3+ years’ experience leading Cloud and DevOps engineering teams in a fast-paced environment
• 5+ years experience in Azure, AWS, GCP, and IBM Cloud platforms, plus DevOps tools (Terraform, Ansible, Jenkins, GitHub Actions, etc.)
• Solid understanding of containerization (Docker, Kubernetes) and microservices architecture
• Experience with monitoring, logging, and security best practices in the cloud
• Proficiency in Windows Servers, Active Directory, PowerShell, Azure Active Directory, Identity and Access Management, Virtualization, Certificates (public and private PKI), DNS, Web Application Gateway, TCP/IP networking, and routing is an required.
• Experience configuring and deploying App Services, Security Gateways, VNets/Subnets, NSGs, Peering’s, Recovery Services Vault, Storage Accounts, Key Vaults, Automation Accounts, Azure Disk Encryption, Private Endpoints, Private Link, Azure Kubernetes, etc.
• Experience with source control tools such as Git and GitHub Enterprise.

We offer a comprehensive suite of benefits including:

• Health/Dental Benefits
• Access to an Employee & Family Assistance Program
• a Defined Benefit Pension
• Discounts on products and services via Workperks.

There is a world of opportunities at the LCBO…

Join an organization where you can be challenged while achieving your true potential. A place where you can make a positive impact supporting Ontario business and communities. Discover a safe, healthy, diverse, inclusive, and accountable workplace where your wellbeing is our top priority. At the LCBO, your contributions are respected and valued.  Be part of our journey as we invest in people and technology to transform an organization. There really is a world of opportunities at the LCBO.

We foster a culture of inclusion and belonging, so everyone feels valued, respected, and heard. The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility of Ontarians with Disabilities Act. If contacted for an interview or employment opportunity, please advise if you require an accommodation.

Please submit your resume via Workday by 11:59pm on the deadline date.  We appreciate your interest and advise that only those selected for an interview will be contacted.

The LCBO collects and uses the personal information you provide under the authority of the Liquor Control Board of Ontario Act, 2019, SO 2019, c 15, Sch 21, Section 3 and in compliance with the Freedom of Information and Protection of Privacy Act for the sole purpose of processing your job application.  When you click “Apply with LinkedIn” you are agreeing to share your information with our service providers engaged by us in connection with recruitment and human resources related activities.

If you have any questions concerning the LCBO’s collection and use of personal information, please contact the Freedom of Information and Privacy Office

Work Hours:

Union / Non-Union:

Job Posting End Date:

The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.