Manager, Business Integration Services

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Job Details
PRIMARY DUTIES AND RESPONSIBILITIES:

• Manages a team of IT Business Analysts and IT Business Integration Managers.
• Work with our Clients to understand the client's business requirements and is responsible for ensuring client requirements are defined, and documented.
• Facilitate requirements-gathering sessions with multiple stakeholders to extract requirements using best practice methods and tools.
• Mediate differences in Business perspectives to drive requirements consensus.
• Bridge the gap between Business and IT, ensuring common understanding and IT/Business alignment
• Own the creation of a project plan to identify key milestones & deliverables regarding criticality, downstream impact if dates are missed and determine alternative/mitigating actions.
• Ensure that deliverables are achieved, on-time and in-budget.
• Monitor project deliverables and escalates when required to mitigate risks.
• Provide timely, concise communications to functional and executive leadership regarding project status and pending issues.
• Identify issues and potential risks within the project; proactively manages them to resolution and/or mitigation with the assistance of the Process and Technical Leads.
• Facilitate activities across internal teams to ensure the program deliverables are on track and understood.
• Provide input in the preparation of capital expenditure (CER's) for projects.
• Overall responsibility for timeliness, accuracy, and completeness of all department services
• Participate in strategic and tactical planning sessions
• Plan and lead management team meetings and guide Managers to ensure that objectives are achieved;
• Monitors the performance of staff members to assess training needs and requirements
• Provide on-going management, annual performance reviews, objective setting and training plans for all direct reports;
• Develop plans for structuring and staffing of department and review and revise plans based on changes in demand;
• Identify and implement staff recruiting strategies and participate in the hiring process.

EXPERIENCE AND EDUCATIONAL REQUIREMENTS:
This role requires experience in launching and supporting Patient Support Programs, as well as experience in business administration, computer sciences or similar vocations generally obtained through completion of a four year Bachelor's Degree program, technical vocational training, or equivalent combination of experience and education; PMI certification or equivalent project management methodology training and hours preferred; requires full project life cycle and team leadership experience with large-scale implementations specifically in managing development and data objects; demands cross-functional information technology/business analysis background; requires a minimum of 8-10 years directly related and progressively responsible experience, and management and/or project leadership experience.
MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:

• A high degree of business acumen in the pharmaceutical health services field, in addition to, demonstrated leadership experience, operating in a high growth, high transaction multi location environment.
• Minimum 2 years' experience in people management
• Strong Project Management Skills, including the ability to manage multiple projects at the same time and under tight deadlines, operating in a cross-functional environment.
• Provides subject matter expertise (SME) of both business process and technical support that complies with standard project methodology.
• Technical expertise in project management support tools like MS Project, Visio, MS Office Suite.
• Knowledge of Patient Support Programs, Billing, Pharmacovigilance, and ERP applications.
• Possesses subject matter expertise (SME) and understanding of business principles, processes relative to technology solutions and capabilities in the pharmaceutical services field.
• Ability to organize, plan, and implement projects of various size and scope.
• Good analytical, conceptual and problem solving skills to evaluate business problems and apply knowledge to identify appropriate solutions.
• Excellent presentation skills able to influence decisions.
• Ability to lead and direct team members working on the project.
• Ability to navigate ambiguity, overcome confusion, and simplify complex situations.
• Ability to quickly build credibility - somebody who easily gains the respect of peers and senior management as a technology and business expert with strong leadership, facilitation, and influencing skills.
• Ability to effectively collect the Business Requirements for Application Development
• Minimum 30% travel required.

What Cencora offers
We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.
Full time
Equal Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [email protected]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned
Accessibility Policy
AmerisourceBergen is committed to fair and accessible employment practices. When requested, AmerisourceBergen will accommodate people with disabilities during the recruitment, assessment and hiring processes and during employment.
Salary Range*
107,630 - 157,630 CAD
This posting is intended to fill an existing vacancy for our Manager, Business Integration Services role. RECRUITING FOR THE FUTURE. This posting is for a future job opportunity. If you don't see anything posted that interests you right now, submit your resume and we can keep you in mind for future French-English bilingual opportunities. Please note that only those who qualify will be contacted.
Affiliated Companies:
Affiliated Companies: Innomar Strategies