Legal Claims Consultant (Paralegal) - P1 Required

About Us 

Peninsula Employment Services Limited (“Peninsula”) is a provider of external human resources solutions, including employment relations advice, and health and safety advice to small and medium-sized businesses located throughout Ontario. Peninsula is a division of Peninsula Business Services Limited, based in Manchester, England. Peninsula currently operates in the U.K., Ireland, Australia, New Zealand and most recently, Canada, and employs over 1,500 people globally. Peninsula opened its Canadian office in September 2017 and has quickly become one of the fastest growing companies in Ontario, Alberta and British Columbia. This is a 5 days on-site role based out of our Downtown Toronto office. 

The Role of Legal Claims Consultant

This is a full-time position to join our team as a Legal Claims Consultant. In this role, you will be responsible for ensuring that all employment-related legal claims are managed in an effective, consistent, and timely manner. Legal claims include primarily, but are not limited to: MoL, HRTO, OLRB, WSIB.

Day-to-Day Duties and Responsibilities

• Carriage of legal claims files for internal handling. Carriage includes: providing legal services such as advice, drafting, and representation of clients in the above-noted forums.
• Oversee the intake of all legal claims received by our clients.
• Liaise with clients in order to gather all pertinent details of a claim to ensure that the matter is handled in the most appropriate manner.
• Provide guidance to the HR Advice Team in relation to legal advice requests.
• Liaise with our external legal partners to ensure that legal claims of which they have carriage are effectively managed and handled, including, but not limited to, demand letters, civil court matters, etc.
• Communicate with the Ministry of Labour officers, other Government agencies and their representatives, and opposing counsels during the lifecycle of a claim.
• Monitor the progress of all existing legal claims and ensure that they are tracked within the Company’s software systems.
• Ensure that the Company’s external legal partners comply with the Company’s reporting and budgeting requirements regarding legal claims.

The above is not an exhaustive list of responsibilities, and you will be expected to perform different tasks on an ad-hoc basis as necessary from time to time.

Education/Experience

• Minimum of one (3) years’ experience in a Legal Claims Officer/Consultant or Paralegal role.
• University/College degree in Law or equivalent.
• P1 License is mandatory 

What you Bring to the Team

• An enthusiasm for exceptional service delivery through interpersonal communication skills, both verbal and written.
• Detail oriented and an ability to work effectively and efficiently in a fast-paced and demanding environment with strong time management skills.
• Ability to work independently as well as in a team.
• Must possess a strong working knowledge of MS Word, Excel, and SharePoint. A good working knowledge of Salesforce would be an asset.
• A dynamic, flexible and enthusiastic approach, as well as the ability to work effectively under pressure. Must possess a “can-do” attitude, be self-motivated and use initiative.

Why Work for Peninsula?

Peninsula has been voted one of the best companies to work for two (2) years in a row by the Glassdoor Awards. Peninsula is a highly motivated enterprise that promotes an entrepreneurial culture.

Peninsula is committed to an inclusive, equitable and accessible workplace where all employees are valued. Accommodations are available upon request for candidates participating in our selection process.