​​Learning & Talent Experience Consultant​

The Learning & Talent Experience Consultant works collaboratively with the Talent team, People Experience, leaders and employees across the organization to support the talent and learning initiatives at Gore Mutual.  Will act as the main point of contact for L&D, supporting the design, build and scheduling of training initiatives.Take leadership of the planning and execution of learning projects.  Be responsible for maintenance of the GoreU and Articulate 360 programs. Will be part of the learning and development strategy execution, and support the planning and execution of talent management and organizational effectiveness projects, programs and processes as required.​ This role reports to the Director, Talent, Organizational Effectiveness & Learning.

What will you do?

​​Learning & Development Programs

• Learning & Development Programs: Design, implement, monitor and deliver learning initiatives and training programs that enhance employee skills and knowledge. 
• Experience in training needs analysis, learning experience design and building effective learning solutions 
• Support the development and implementation of learning initiatives and programs, partnering with the L&D team, business and collaborating with key stakeholders 
• Build relationships with business SMEs to execute on technical learning deliverables  
• Align learning and development to organizational goals including leadership development, onboarding, skills enhancement, compliance and core learning enhancements 
• Manage the on-going Core Learning requirements for new joiners, ensuring compliance and alignment to roles 
• Act as the enterprise representative for the Insurance Institute training enrollment, course completion and reimbursement process  

​​​Learning & Development processes, procedures and analytics​​ 

• ​​Develop standards and style guide for learning and development 
• Develop and implement best practices, guidelines and other tools to standardize in-house learning courses 
• ​Gather feedback, evaluate and report on learning program performance to recommend improvements 
• ​Identify and implement process improvements to automate where possible and create efficiencies 
• ​Manage learning inquiries from the business on day-to-day processes 
• On-going reports, tracking and monitoring of core learning progress and compliance  

​​​Delivery and continuous improvement of one or more talent management and organizational effectiveness programs and processes including project management, engagement, measurement and continuous improvement​ ​ 

• ​​Collaborate with team and internal stakeholders to build learning plans and ensure timelines are achieved 
• ​Implement and support talent and learning priorities including leadership development programs, engagement, talent development (hi-potentials), workforce planning and employee development  
• ​Design, develop and monitor the Talent and Learning Internal SharePoint site 
• ​Work with communications team on Talent and Learning calendar as aligned to annual cycle 
• ​Design and create executive summary presentations, training and learning programs as required 

Collaborate with the Talent and learning team, senior leaders and other stakeholders to drive leadership capability, outcomes and behaviours; leverage this information to contribute to implementation of leadership and employee development strategies​ 

• Support leadership and employee development through research, partnership, building, designing, curation and delivery of customized learning solutions, leveraging best-in-class leadership development methodologies and tools ​

Conduct and leverage analytics, expertise and ongoing research on leading practices and trends to deliver data-driven insights that advance the talent and learning agenda​ 

• Develop key talent and learning insights and dashboard for People Experience insights meetings and organizational progress reports  
• Support the design of leader dashboards that measure impact of key initiatives including engagement, retention, compliance, performance management, succession planning…etc 
• ​​Monitor talent and learning metrics to identify trends, gaps and areas of improvement and to provide data-driven insights and recommendations to the organization.   

What will you need to succeed?

• Undergraduate degree in Business Administration or BSc in Psychology,HR degree , Organization Behaviour, or related fields. Certified Training and Development Professional (CTDP) preferred.
• ​​3-5 years of experience in Design L&D programs in a corporate setting
• 3-5 years of experience Delivering on L&D programs in a corporate setting
• 2-4 years of experience in Talent Management
• 3-5 years of experience in Project Management​
• ​​​​​Experience developing and designing learning solutions related to leadership and employee development  
• ​​Experience with Absorb and/or Articulate 360 is preferred
• ​​Excellent communication (written and oral) ,with an ability to take concepts and express them concisely and effectively for all levels across the organization  
• ​​Demonstrated ability to build relationships with key stakeholders 
• ​​Detail-oriented with strong project management skills 
• Creative thinker willing to take chances and explore new ways of working 
• ​​Comfortable with change and ambiguity 
• ​​Thrive in a fast-paced, project-based environment 
• Analytical approach to problem solving 
• ​​Takes initiative, responsibility and pro-actively seeks opportunities to add value 
• ​​Brings new insights and connections to work by actively engaging in ongoing learning and improving skills and knowledge

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