Learning Experience Designer

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Hours:

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Pay Details:

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Our Team: TD Wealth Practice Management

The Practice Management team works with stakeholders across TD Wealth to deeply understand needs and align with business strategy as we design, develop, and deliver best-in-class learning experiences for the advisors, leaders and support teams within TD Wealth's Advice businesses.

The Role: Learning Experience Designer

The Learning Experience Designer is responsible for incorporating adult education principles to manage the design, development and execution of innovative and dynamic solutions that increase learner engagement, enhance retention, develop capabilities, decrease time to proficiency, aid knowledge transfer, and drive behavioural outcomes.

Accountabilities

• Design, development, testing, implementation, and evaluation of training solutions

• Partner with a Learning Strategy Manager to deeply understand business gaps and objectives

• Management of deliverables, stakeholders, resources, timelines, and critical success factors

• Communication of regular updates to your people leader, requesting escalation where appropriate

• Regular and proactive collaboration and peer-sharing

Required Capabilities

• Design & develop innovative learning solutions (videos, eLearning, gamification, simulation, etc.) across a variety of modalities (ILT, VILT, hybrid, self-led) that range in size, scope, and complexity

• Apply strong conceptual, analytical, and creative problem-solving skills; see the "big picture" in a complex environment

• Think independently, take initiative to capitalize on opportunities, and minimize problems

• Apply adult education theory, workplace learning, social learning, and storytelling to drive impact

• Work comfortably independently and collaboratively; develop good relationships

• Manage competing priorities and meet deadlines

• Employ impeccable written and verbal communication, strong planning, prioritization, and time management skills

• Execute with accuracy and attention to detail

• Create using L&D software (e.g. Articulate Storyline / Rise 360, Captivate, Rapid Video Development (e.g. Vyond, PowToon), Snagit, and Adobe Creative Suite)

Required Experience & Education

• 3+ years of previous L&D experience

• Post-secondary degree in Adult Education, Instructional Design, Curriculum Development, or similar

• CTDP designation an asset

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.  

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!

Language Requirement (Quebec only):