Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 30 years of experience and moving more than $10 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team!
The Role
Reporting to the Director of Partner Onboarding and Operations, the Lead Technical Consultant – Partner Integrations will serve as a subject matter expert for Bottomline in the area of partner data, integration, and process. This role will be at the forefront of a growing team and will be responsible for both facilitating and leading strategic and tactical tasks related to partner technical implementation items. The Lead Technical Consultant – Partner Integrations advises on best practices related to APIs, webhooks, and file ingestion to bring Bottomline partners live more efficiently and effectively.
This is a full time, permanent, salaried role.
This person must be based in the United States AND be willing to work EST hours.
How you’ll contribute:
- Develop and maintain an in-depth knowledge of Bottomline applications, processes, databases, and data structures.
- Facilitate value added data flow strategy discussions with current and potential Bottomline partners.
- Configure data integrations to meet partner specifications.
- Design repeatable data flow testing scenarios and manage testing processes. Research and resolve errors that arise.
- Act as a liaison between functional, operational, go-to market, and product teams. Assist in prioritization of enhancements, updates, and functional changes to the product.
- Provide ongoing post-launch support to new partners in technical areas related to data exchange, funding operations, and partner’s client implementations.
- Participate in identifying, developing, and executing new integration functionalities.
- Create and manage integration process, procedure, and technical documentation. Work to develop or enhance current standards.
- Engage in additional process design conversations with partners after initial go live.
- Mentor team members.
- Other duties as assigned.
- Occasional travel may be required.
What will make you successful:
- Bachelor’s degree in computer science, Data, Business, or equivalent work experience
- 5-7 years of experience writing technical requirements for file-based and API Integrations for software products; experience managing APIs as a product is preferred.
- 5-7 years of experience supporting Technical API products including designing, programming, configuring, testing, or supporting APIs.
- 5-7 years of Data Integration experience.
- Familiarity with a range of data formats and languages (e.g., JSON, EDI, SQL) as well as proficiency in using tools like Postman and JIRA.
- Proven ability to work closely with Product and Development teams to complete partner integrations.
- Superior Communication, Organizational and Interpersonal Skills.
- History of successful leadership of or within teams.
Preferred Skills:
- Background in banking, finance, or business to business payments industries and processes as a technical implementor or consultant.
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We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.
