Leads development of full-stack, cloud-native software using Java, Python, and AWS. Builds secure microservices, APIs, and LLM-powered capabilities; establishes engineering, testing, reliability, observability, and CI/CD standards; mentors engineers; drives responsible AI-assisted development; and manages production operations, incident response, and technical direction across agile initiatives.
We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer at JPMorganChase within the Consumer & Community Banking, OPS Tech, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives.
Job responsibilities:
As a Lead Software Engineer at JPMorganChase within the Consumer & Community Banking, OPS Tech, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives.
Job responsibilities:
- Design and develop creative full-stack software solutions using innovative approaches aligned to business outcomes.
- Build and implement AI-driven capabilities, including LLM-based services, orchestration, and integrations into business workflows.
- Architect and deliver cloud-native microservices and APIs with strong security controls, scalability, resilience, and performance.
- Drive team adoption of enterprise-authorized AI-assisted engineering practices (e.g., CoPilot, Claude) to improve code quality, delivery speed, and operational outcomes, while establishing consistent validation standards (secure coding, peer review, automated testing) and promoting reuse of effective patterns.
- Mentor and develop engineers through code reviews, pairing, technical guidance, and feedback; raise the bar on engineering excellence and continuous improvement.
- Establish and own engineering standards across the team (architecture patterns, coding standards, testing strategy, operational readiness).
- Define and operate service reliability practices (SLIs/SLOs, incident response, root-cause analysis, postmortems, and continuous reliability improvements).
- Identify recurring operational issues and automate remediation to improve system stability and observability (logs/metrics/tracing).
- Build and maintain CI/CD pipelines and release strategies (quality gates, canary/blue-green, rollback/feature flags) to enable safe, predictable delivery.
- Communicate status and risks clearly; manage priorities and dependencies across multiple initiatives; collaborate in a Scrum team and participate in Agile ceremonies.
- Deliver production code primarily in Java (and Python as needed) using AWS (e.g., ECS) and related technologies.
Required qualifications, capabilities, and skills:
- Formal training or certification in Software Engineering and 5+ years of applied experience building production systems.
- Strong system design, application development, and operational stability skills in production environments (including on-call/incident ownership).
- Expertise designing and building microservices and RESTful APIs, with strong knowledge of data technologies and integration patterns.
- Hands-on experience building cloud-native systems on at least one major cloud platform (AWS, GCP, or Azure).
- Experience with distributed systems concepts (scalability, resiliency, concurrency, idempotency, failure modes, and performance tuning).
- Proven ability to influence product design and technical direction by proposing pragmatic architectures, tradeoffs, and standards aligned to firm SDLC, security, and controls expectations.
- Hands-on experience using enterprise-authorized AI-assisted software development tools within the work environment, with demonstrated ability to evaluate, validate, and refine AI-generated outputs for correctness, performance, and security.
- Demonstrated experience leading effective team use of approved AI-assisted development practices (coding, code review, test acceleration, troubleshooting), including setting expectations and reusable validation patterns.
- Hands-on experience with Large Language Models (LLMs) and generative AI use cases (e.g., RAG, summarization/extraction, workflow assistants), including evaluation and monitoring considerations.
- Understanding of responsible AI use in engineering workflows (data sensitivity, safe handling of inputs/outputs, resiliency/security expectations) and ability to guide peers on safe and effective usage.
- Strong communication and stakeholder management skills; ability to deliver across multiple initiatives and drive outcomes through ambiguity.
Preferred qualifications, capabilities, and skills:
- AWS cloud certification(s).
- AI/ML or GenAI certification(s) (or equivalent practical experience delivering LLM-enabled capabilities).
- Advanced Java proficiency (primary) and working knowledge of Python.
- Experience with Docker, Kubernetes, and modern CI/CD practices.
- Experience with multi-region deployments, disaster recovery, and zero-downtime release patterns.
- Strong understanding of responsible AI practices, including prompt/agent safety patterns and secure handling of sensitive data.
- Track record delivering scalable, reliable, and secure products from concept to launch in a regulated environment.
- Domain familiarity with financial services technology; IVR/CCaaS experience a plus.
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the TeamOur Consumer & Community Banking Group depends on innovators like you to serve consumers, small businesses, municipalities and non-profits. You’ll support the delivery of award winning tools and services that cover everything from personal and small business banking as well as lending, mortgages, credit cards, payments, auto finance and investment advice. This group is also focused on developing and delivering cutting edged mobile applications, digital experiences and next generation banking technology solutions to better serve our clients and customers.Similar Jobs
Financial Services
Lead end-to-end delivery of cloud-native, full-stack software initiatives, defining architecture, engineering standards, reliability practices, observability, CI/CD, and secure production operations. Build microservices, APIs, and AI capabilities using LLMs and generative AI. Guide responsible AI-assisted development, lead incident response and continuous improvement, mentor engineers, and align technical priorities across stakeholders and initiatives.
Top Skills:
AWSCi/CdClaudeDistributed SystemsDockerGenerative AiGithub CopilotJavaKubernetesLarge Language Models (Llms)MicroservicesObservabilityPythonRest ApisRetrieval-Augmented Generation (Rag)
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Manages strategic partnerships with benefits technology firms to drive sales growth, market expansion, partner enablement, data integration, and go-to-market initiatives. Owns partner relationships, develops joint business plans, coordinates cross-functional teams, manages pipeline development, and tracks performance metrics. Requires experience in group benefits or insurance distribution, benefits administration platforms, relationship management, and strategic stakeholder influence.
Top Skills:
AIAPIsBenefits Administration PlatformsHcm SystemsPayroll Systems
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Leads operational risk management activities supporting Mexico and South America within MetLife’s Global Customer Service & Operations organization. Maintains risk and control data in OpenPages, performs non-financial risk assessments and control environment reviews, supports issue and control-metric identification, evaluates AI opportunities, and produces executive and detailed risk reporting. The role partners with regional stakeholders, Global Risk Management, Internal Audit, and Compliance while requiring fluent Spanish and English.
Top Skills:
Microsoft CopilotExcelMicrosoft PowerpointMicrosoft VisioOpenpages
What you need to know about the Toronto Tech Scene
Although home to some of the biggest names in tech, including Google, Microsoft and Amazon, Toronto has established itself as one of the largest startup ecosystems in the world. And with over 2,000 startups — more than 30 percent of the country's total startups — Toronto continues to attract new businesses. Be it helping entrepreneurs manage their finances, simplifying business operations by automating payroll or assisting pharmaceutical companies in launching new drugs, the city's tech scene is just getting started.
