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eBay

Lead Product Manager, AI Platform

Posted 8 Days Ago
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In-Office
Toronto, ON, CAN
Senior level
In-Office
Toronto, ON, CAN
Senior level
Lead the AI Platform product vision, roadmap, and end-to-end user experience. Drive adoption through data-driven decisions, cross-functional alignment, global launches, post-launch optimization, and continuous improvement while navigating legal and regulatory constraints.
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At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the Team and the Role:

We are seeking a dynamic, strategic, and hands-on product leader to join our team as the Lead Product Manager for our AI Platform. This platform is capability rich and capable of scaling in support of our 130+ million users. This leader will oversee the continued evolution of this highly strategic investment.

What You Will Accomplish:

  • Develop a comprehensive vision, strategy and product roadmap and partner with key team members to drive successful adoption in service to the broader eBay business.

  • Analyze market trends, leverage user research and use data-driven insights to inform product decisions, drive strategic investments and build compelling cases.

  • Collaborate cross-functionally with senior leaders across eBay’s Cloud Data team and drive alignment to plans in partnership with Product, Engineering, Legal, Risk, and Support.

  • Lead and own the end to end user experience

  • Lead post-launch initiatives to optimize product performance, gather customer feedback, and leverage this data to drive continuous improvement.

  • Cultivate a culture of continuous improvement by periodic reviews and incorporating insights from internal cross-functional teams.

  • Work passionately on behalf of our customers to improve experiences, influencing a higher bar on quality and ensuring our customers and the priorities of the broader business are always at the center of our product roadmap and priorities.

What You Will Bring:

  • 8+ years of product management experience with a strong background in Artificial Intelligence tools and platforms.

  • Expertise in developing, launching products at scale in global environments

  • Data-driven approach and fluency in using data to drive insights and guide decision-making

  • Customer focused attitude and passion for solving difficult problems in a simple, intuitive ways

  • Strong critical thinking and analytical abilities coupled with eye for business in service to building compelling cases and roadmaps. 

  • Excellent written and verbal communication skills and ability to articulate and present everything from early concepts to full product launch plans to your team, partners, and executive audiences

  • Experience working in agile, fast-paced environments with a global perspective.

  • Ability to navigate complex legal and regulatory environments and be nimble to adapt strategies for global scalability.

  • Bachelor’s degree, MBA preferred

Additional Details

This job posting relates to an existing vacancy within eBay.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility.


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