Launch Analyst (Hybrid)

The Company   

Metropolis is an artificial intelligence company that uses computer vision technology to enable frictionless, checkout-free experiences in the real world. Today, we are reimagining parking to enable millions of consumers to just "drive in and drive out." We envision a future where people transact in the real world with a speed, ease and convenience that is unparalleled, even online. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working and playing remarkable - giving us back our most valuable asset, time.   

The Role  

As a Launch Analyst, you will be responsible for developing and implementing enablement initiatives for our internal processes and tools, maintaining systems, collaborating with key stakeholders, and ensuring seamless adoption. The successful candidate will have a strong operational & analytical background, extensive experience in leading enablement initiatives, and can effectively partner with other teams to execute.  

In this role you will be responsible for leveraging the launch team’s data and creating processes to set them up for success as they launch thousands of locations across the country. Working closely with our Local Operations, Sales, Business Development, Product, and Tech teams, this is an extremely cross-functional role that requires strong organizational skills, attention to detail, and technical ability.  

Responsibilities  

• Own all daily/weekly/monthly pre and post-launch reporting for the company 

• Partner with Launch Operations Managers and Launch Success Managers on analytic needs 

• Analyze various location health metrics to drive improvements 

• Outline processes and SOPs to help cross-functional partners launch more sites more efficiently while upholding quality metrics 

• Track OKRs for the Launch Department 

Requirements  

• 4-6+ years of total work experience  

• 3+ years of experience in a strategy, consulting, or analyst role required - bonus points for experience in a fast-paced tech environment  

• Data-driven decision maker who is comfortable owning metrics that get reported up to the executive level  

• Experience partnering with cross-functional teams to champion complex projects  

• Ability to work independently and manage multiple tasks at once  

• Strong interpersonal skills. Success in this role depends on developing trusting relationships with the team, external stakeholders, and partners  

• Entrepreneurial mindset. Must be a self-starter who thrives on ambiguity and the opportunity to bring structure where needed  

• Natural communicator and presenter  

• Passion for transportation, parking, mobility and/or logistics  

• Proficiency with Excel, Tableau, SQL, Zapier, Trello, JIRA, and/or Salesforce a plus!  

When you join Metropolis, you’ll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $80,000.00 to $110,000.00. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis’s total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, bonus plans and more. 

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