As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.
Ciena is looking for a dynamic Lab Engineer who can expertly manage the intersection of lab operations and framework development. This role demands a robust networking background and an aptitude for implementing optical topologies based on requirements.
You will play a vital role in ensuring the quality of Ciena’s best-in-class solutions, contributing to a culture of technical excellence and collaboration where we're constantly pushing the boundaries of optical networking.
How You Will Contribute:
- Implement and troubleshoot complex optical network topologies based on requirements outlined in Jira.
- Maintain and resolve issues with Ciena lab equipment using including network recovery techniques.
- Reconfigure Ciena optical systems using detailed schematics or project information provided.
- Collaborate with the lab operations team and framework development team to align lab activities with testing requirements.
- Investigate and resolve infrastructure issues involving ethernet connectivity, terminal server access, and lab equipment.
- Oversee installation of operating systems and software loads on Ciena equipment and Lab Framework Servers.
- Lead initiatives for optimizing R&D lab environments, focusing on operational excellence and technology adaptation.
The Must Haves:
- Bachelor's degree or higher in Electrical/Computer Engineering, Computer Science, or Information Systems/Technology.
- Minimum of 5 years of relevant professional experience.
- Minimum of 4 years working in R&D lab environments.
- Expertise in Ciena optical network products, routing, switching, and network recovery techniques.
- Strong analytical skills and exceptional attention to detail.
- Excellent verbal and written communication skills.
- Proven ability to collaborate effectively with teams and resolve complex network issues.
- Proficiency in bug tracking with Jira and source code management tools like Git.
- Exceptional documentation and interpersonal communication skills.
- Ability to work independently or as part of a team with minimal supervision.
- Rapid adaptability to new technological concepts and their practical applications.
- Highly motivated, with a positive work attitude and a drive to learn and innovate.
Pay Range:
The salary range for this role in Ottawa is $74, 500 - $119, 100
Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.
Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence.
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At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.
Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
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