🌏 Mission: At Too Good To Go, we have an ambitious mission: to inspire and empower everyone to fight food waste together. 40% of all food produced is wasted. This has a huge impact on our planet - 10% of GHG emissions to be exact.
💻 Product: Our solutions tackle food surplus holistically. Our B2C marketplace app connects businesses that have unsold, surplus food, with consumers who can buy it at ½ of the price. We also launched an AI-powered surplus food management solution to help retailers combat food waste.
📈 Scale: We’re growing fast: Our community of 113 million registered users and 245.000 active partners across 19 countries, have together already saved 419+ million meals from going to waste - avoiding over 1.1 Million tonnes of CO2e! Our partners include Starbucks, Whole Foods Market, and Tim Hortons.
⭐️ Impact: We are a certified B Corp social impact company. Too Good To Go was named in FastCompany list of the World's Most Innovative Companies and World Changing Ideas. We are also TIME’s 100 Most Influential Companies. Most recently, we won Apple’s Cultural Impact Winner.
Your mission:
As a manager of the Key Accounts (Strategic Accounts) team, you will manage a team of account managers responsible for growing partnerships with large enterprise businesses. Your market knowledge, network and managerial experience will play a major role in the growth of Too Good To Go Canada.
Your role:
Your focus will be to lead the Account Management team. It is up to you to develop a high-performing team that focuses on spotting and winning opportunities to save food. You are ultimately responsible for the pipeline, forecast and overall results of the growth and retention team for Key Accounts in Canada. You help the team make the right choices through effective coaching and management. You also focus on the market to identify new potential key account supply opportunities and create a strong action plan with the team.
Critically, you will know what is going on with partners so you can play a role in defining and optimizing processes. In addition, you present and speak easily in large groups and you function as a proud ambassador of our mission to partners. As a Key Account Team Lead, you report directly to the Country Director (CA) and lead the strategy of the growth team.
We're looking for proactive individuals who demonstrate skills in the following areas:
- Leadership: Cultivate a collaborative culture, and mentor teams for peak performance, fostering continuous learning and growth.
- Coaching: Adept at using coaching frameworks (e.g. Skill/Will, MEDDICC) to develop their team to deliver best-in-class service and grow our marketplace.
- Hiring & Training: This position will oversee all growth and operations functions for Key Accounts in CA. You’ll oversee the hiring and training of the Growth Key Account Managers and Store Operations team.
- Performance Oriented: Drive accountability among your team to ensure forecasting targets are set and met
- Strategic: Strong commercial skills that sets the tone for the team and provides guidance at every stage of client development
- Communication: Polished and effective communication with stakeholders and team members to ensure that we deliver a high quality client engagement with our key account.
- Process & Organization: Effective documentation and resource management to ensure will be critical to the successful launch and continued rollout of our key partner; as will ensuring that the right process exists for everyone to be successful
- Analytical skills: Ability to make sense of data, take initiative on insights and report building, and increase data understanding over time.
- Problem-Solving Skills: Critical thinking and adaptability are essential for identifying and addressing issues as they arise.
- Organizational Skills: High attention to detail and ability to work independently and efficiently on tasks, escalating when needed.
- Cool Cucumber: This is a new role and team in Canada. The ideal candidate is an individual who not only loves a challenge but also thrives in the face of occasional ambiguity.
Requirements
- Significant relevant experience and have previously successfully managed high-performing teams.
- Experience with Salesforce (or CRM) preferred; accountability and demonstrated ability to effectively manage and meet key performance indicators (KPIs)
- Polished, detail-oriented professional with a humble and collaborative attitude.
- Data analysis skills with raw data to create performance reports and projections to identify and understand trends, opportunities and issues.
- Enthusiasm for sustainability, food waste reduction, and environmental issues.
- Experience with value-based selling and/or MEDDICC methodology (preferred).
- Bachelor's degree in business, economics, marketing, or a related field (preferred).
- Full professional proficiency in both French and English is an asset, but not required.
Our values:
- We Win Together
- We Raise the Bar
- We Keep It Simple
- We Build A Legacy
- We Care
What we offer
- A rare opportunity to work in a social impact company (and certified B Corporation!) where you can see real and tangible impact in your role.
- Working alongside an international community of users, partners and 1,100+ colleagues across 19 countries that are on the same important mission.
- Personal and professional development opportunities in a fast-paced scale-up environment.
- An inclusive company culture where you can bring your authentic self to work
- A strong, values-driven team culture where we celebrate successes and socialize with colleagues that care to offer
Benefits
- WORK FLEXIBLY:
- Enjoy hybrid working from our great offices, and at home.
- Extra parental leave and days off beyond local legislation and the option to take an extra week of unpaid leave
- Supplemental Health insurance via BlueCross
- New RRSP matching program
- Additional days off for significant life events
- Monthly fitness credit allowance for ClassPass
- CELEBRATE & SOCIALISE
- Regular social events and celebrations
- Coffee, snacks and fully-equipped kitchens
- Get to know our community with a monthly free Surprise Bag
- Paid volunteer time through our Shareback volunteering programme
- Women in the Workplace, P.R.I.D.E., People of Colour and Functionally Diverse Employee Resource Groups
#LI-LO1
A Movement for Everyone
We want to inspire and empower everyone to fight food waste together. With that mission, it’s only natural that we want to build a diverse and inclusive team of highly capable individuals who are passionate about doing things in a better way. We strongly believe we all excel and are more creative when we’re allowed to be ourselves, and we’re committed to a culture where all of us belong.
We are an equal opportunity employer and all employment is decided on the basis of qualifications, merit and business need. If you need reasonable accommodation at any point in the application or interview process, please let us know.
