At Elanco (NYSE: ELAN) – it all starts with animals!
As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. We’re driven by our vision of ‘Food and Companionship Enriching Life’ and our approach to sustainability – the Elanco Healthy Purpose™ – to advance the health of animals, people, the planet and our enterprise.
At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.
Making animals’ lives better makes life better – join our team today!
Your Role: Key Account Manager, EComm
E-commerce Key Account Manager (KAM) is a digital retail expert who will execute our brand strategy and drive growth for our brands in the fastest growing channel in our industry. The role oversees all aspects of sales and account management for Amazon and other accounts as needed for Canada; leading the development of a strategic account business plan that integrates and optimizes Elanco Animal Health (EAH) and customer business objectives.
Your Responsibilities:
- The Key Account Manager develops, executes, tracks, and adjusts a retailer-specific business plan designed to achieve Elanco Animal Health (EAH) and customer business objectives and leads customer-focused projects partnering cross-functionally to execute strategic and tactical selling solutions based on marketplace knowledge and retailer trends using digital projects and campaigns across various platforms.
- Data driven; leads performance marketing and manages investments to optimize ROI and sales potential. Analyzes and utilizes category data to uncover and leverage insights as well as trends within the category, to expand distribution, drive consumption and grow sales within all Elanco categories.
- Identify areas of opportunities to increase traffic and conversions using key word research, sales analytics and tracking tools. Design and execute demand creation campaigns for your categories and customers.
- Manage all aspects of Vendor Central; support operations and SC team and lead initiatives to minimize chargebacks. Work closely with Customer Service, Operations and Supply Chain to drive operational efficiency.
- Partners with Demand Planning and supply team to ensure we are always in-stock, and meet Amazon’s requirements for EDI and order processing, managing and minimizing charge-backs
- Manages communication, prioritization, and information flow with cross-functional teams, including Business Operations, Supply Chain, Marketing and CLT.
What You Need to Succeed (minimum qualifications):
- Education: Undergraduate degree in a business or related field
- Experience: 5+ years of progressive sales +/- marketing experience in the customer package goods industry.
- Top 2 Skills:
- Fluent in Digital Commerce, digital media and eBusiness platforms; Ecomm and/or strong digital marketing experience required.
- Experience with Amazon Vendor Central and AMS preferred.
What will give you a competitive edge (preferred qualifications):
- MBA
- Comprehensive knowledge of the retailer media landscape (search and programmatic) required with Executive-level presentation and strong verbal and written communication skills.
- Ability to solve complex problems, manage issues and resolve conflict
- Strong interpersonal skills & proven ability to partner cross-functionally
- Knowledge of financial reporting with strong business acumen
Additional Information:
- 14-16-month fixed duration, with potential for extension.
- Hybrid role
- Location: within GTA, individual must be able to travel to meet with customers and attend weekly team meetings in Mississauga.
- Travel: 10-15%
#LI-JH1
Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status
What We Do
At Elanco, we work to improve the health of animals through innovative products and services for pets and farm animals around the world. As a global animal health company, we provide solutions that empower our customers to advance a vision of Food and Companionship Enriching Life. Since 1954, Elanco has committed to empowering veterinarians, farmers, and all those who care for animals with the tools they need to help animals live healthy lives.
Healthier animals are the key to making our lives better - This is the fundamental belief uniting all global Elanco employees. That’s why we are committed to the idea that our business can be a unique force for good for all in society.
Through our Elanco Healthy Purpose™ framework of Environmental, Social and Governance (ESG) commitments, we focus on delivering sustainable solutions to advance the well-being of animals, people and the planet. This program also enables our employees around the world to take paid time off to make an impact as a volunteer, offering their time or talent to give back to our customers, causes and communities. #ElancoHealthyPurpose #WeAreElanco
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