Jr. Analyst, Client Services Intern (Hybrid)

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

Key Job Functions/Responsibilities

• Design and implement internal productivity tools to enhance team effectiveness, including analysis of applications to determine best approach and solutions to support client services information gathering and dissemination

• Conduct data cleaning, transformation, and visualization projects to improve data accuracy and provide actionable insights for senior management, leveraging tools such as PowerBI

• Analyze Client Services data to identify patterns and trends that inform service improvements or future product offerings

• Assist in maintaining and creating documentation on Confluence to ensure knowledge-sharing and process standardization across teams

• Collaborate with internal stakeholders to understand business challenges and propose data-driven solutions

• Partner closely with the Client Services, Business Analyst, and Development teams to guide and prioritize determined workflow and Technology solution initiatives

• Support the creation of training materials and user guides to drive efficiency and adoption of new tools

Basic Skill Level Requirements

Education:

• Currently enrolled in a 2nd or 3rd year University Degree or College Diploma program in Computer Science, Business Administration, or a related field

Skills:

• Strong analytical skills with attention to detail and a problem-solving mindset

• Effective communication skills, including business writing, presentations, and stakeholder engagement

• Excellent interpersonal skills with the ability to build consensus, negotiate, and collaborate cross-functionally

• A proactive and curious mindset with a strong desire to learn and contribute meaningfully to the team

• Ability to work independently on projects, with tight deadlines, under minimal supervision

• Demonstrated experience in project coordination or a similar role

• Ability to adapt to changing priorities and work effectively in a fast-paced environment

Tools:

• Proficiency in the MS Office Suite: Word, Excel, PowerPoint, and Visio

• Proficiency in PowerBI or similar data visualization tools is an asset

• Experience with SQL, or JavaScript; familiarity with Large Language Models (LLMs) is a plus

• Knowledge of design principles, data modeling, process modeling, wireframes, and prototyping

Recruitment Process  

Throughout your application process, you may be asked to contact us virtually or in-person. Our recruiters will explain how hybrid interviews will be held throughout the recruitment process, and they will be able to answer any questions you might have.   

Compensation

Salary Range: $22.00- $25.00/hour (CAD). Compensation may vary depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. 

AI Disclosure 

No AI or automated tools are used in the screening or assessment of applicants for this role.  

Vacancy Disclosure 

This posting is for an existing and currently open position within Broadridge.  

Background Check Process

Broadridge requires employees to complete a background check that is completed by one of our service providers. We use this service to complete the following checks:

• Employment verification

• Education verification

• Credit inquiry

• Canadian criminal record check

Workplace Flexibility

We are committed to supporting flexible work arrangements, investing in technology or other resources to enable you to work from home effectively, wherever possible. 

At this time this is a hybrid role, and therefore you should have a basic home office set up, high-speed internet, and the ability to work without distractions during core business hours.

Accessibility & Accommodation

Broadridge is an equal opportunity employer and is committed to a diverse and inclusive workplace ensuring that equal employment opportunities are provided to all individuals, regardless of race, colour, gender identity, sexual orientation, marital status, creed, age, disability, religious affiliation, or national origin or citizenship. If you require any accommodations during the recruitment process, please notify our recruitment team.

#LI-Hybrid #LI-TN1

We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective. 

Use of AI in Hiring 

As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.