Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.
Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.
About the role
Our Security Remediation team is growing and looking for Senior IT Technical Advisor to join a very talented team. Our team's role is to ensure a strong security posture of our endpoints and virtual environments, proactively reduce and eliminate risks and support a strong cybersecurity culture and governance for Intact Financial Corporation. You will have the opportunity to work with specialized and dedicated colleagues to shape the future of our company with a strong knowledge, attention to detail, structure and innovative mindset, leveraging current and emerging technologies. You will also be called upon to offer support and guidance to our other IT teams.
We are looking for a qualified and experienced Senior IT Technical Advisor to join our IT team. The ideal candidate will have in-depth knowledge in the management and administration of Windows and virtual Windows environments, as well as solid experience in the deployment, optimization and troubleshooting of our platforms
What you'll do here:
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Management tool administration: Support the management and administration of SCCM, InTune and JAMF environments.
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Deployment and Configuration: Package and deploy applications. Configure and deploy compliant policies to workstations. Process automation.
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Evaluate workstations for compliance and safety. Plan, design and implement workstation-related projects
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Performance Optimization: Optimize the performance of the SCCM system, as well as workstations to ensure an optimal user experience.
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Technical Support: Provide advanced technical support and resolve complex issues related to the Windows environment, including Level 3 incidents.
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Security: Ensure the security of the SCCM infrastructure. Deploy and maintain workstation security standards according to industry best practices or company security standards.
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Documentation: Create and maintain detailed documentation of the SCCM environment, Intune and workstations
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Training and Mentoring: Train and mentor junior members of the IT team on best practices and technologies.
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Collaboration: Work closely with development, network and security teams to ensure the integration and harmonization of workstations in the IT ecosystem.à
What you bring to the table:
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Minimum of 5 years of experience in a similar role as a Windows specialist or administrator.
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Mastery of SCCM, InTune, AD, Microsoft store, AutoPilot CyberArk products. Proficiency in Windows, Windows Server, MacOS operating systems and virtualization environments also desired.
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Good experience in Scripting (Powershell)
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Knowledge of MAC is an asset
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Relevant Microsoft certification strongly desired.
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Ability to analyze and solve complex problems effectively and efficiently.
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Ability to work in a team and collaborate with different departments.
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For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English speaking colleagues across the country.
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No Canadian work experience required however must be eligible to work in Canada.
#LI-Hybrid
What we offer
Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.
Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:
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A financial rewards program that recognizes your success
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An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
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An extensive flex pension and benefits package, with access to virtual healthcare
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Flexible work arrangements
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Possibility to purchase up to 5 extra days off per year
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An annual wellness account that promotes an active and healthy lifestyle
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Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
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A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
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Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
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Inspiring leaders and colleagues who will lift you up and help you grow
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A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.
We are an equal opportunity employer
At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.
We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.
As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.
We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.
If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.
Learn more about our recruitment process and your candidate journey here.
If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.
