Internal Sales Specialist

Build the future with us

Are you driven by collaboration, service excellence, and supporting sales growth in an investment‑focused financial environment?

As an Internal Sales Specialist, you will play a key role in optimizing the sales process by acting as the primary point of contact for administrative, sales, and operational support to Sales Directors, Associates, and financial advisors/MGAs operating in the investment space.

This role is designed to ensure seamless communication between advisors and internal teams, while delivering structured, rigorous, and timely sales support within a context of financial products and investment solutions. It is an excellent opportunity to leverage your knowledge of the investment industry, your analytical skills, and your client‑focused approach in an environment where collaboration, compliance, and performance are top priorities.

What you’ll accomplish with us
As an Internal Sales Specialist, you will be at the heart of our mission. Your key responsibilities will include:

• Providing accurate and efficient administrative and sales support to advisors and internal teams, particularly in relation to investment products, sales structures, regulatory documentation, and internal processes.

• Acting as a key liaison between financial advisors, BDMs, MGAs, and internal teams (operations, compliance, marketing, investments) to ensure clear communication, timely responses, and diligent follow‑ups.

• Managing, maintaining, and distributing sales concepts, tools, and presentations related to investment solutions (segregated funds, mutual funds, investment strategies, etc.), including inventory management in collaboration with the sales team.

• Supporting advisor engagement and development by onboarding advisors, presenting available tools and support, and conducting follow‑ups after sales activities, training sessions, or strategic announcements.

• Tracking and analyzing sales activities and results to provide relevant metrics, reports, and enhanced visibility to support sales performance and decision‑making.

• Producing customized lists of advisors, partners, and sales contacts, and maintaining up‑to‑date advisor segmentation based on business profile, potential, and investment needs.

What could accelerate your success in this role
We’re looking for someone who:

• Demonstrates a strong customer‑service orientation, excellent organizational skills, and a high level of accuracy, supported by post‑secondary education in administration, finance, investments, or a related field.

• Stands out through advanced proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and the ability to use digital platforms such as Constant Contact or equivalent tools.

• Shows a strong ability to prioritize effectively, adapt to constant change, and deliver precise work in a fast‑paced, high‑pressure sales support environment.

• Uses sales tools, case‑management systems, and CRM platforms effectively (e.g., EVO, Document Centre, My Clients, Business Tracker, WebArch, Workflow, FASAT / Salesforce, Microsoft Teams) to support advisors and the sales team, and track sales and investment activities.

• Has experience in the insurance and/or investment industry, or in a support role related to these sectors, considered an asset, along with hands‑on experience working with advisor networks and sales teams.

• Has an advanced level of proficiency in English, as the role involves delivering presentations in English and collaborating regularly with colleagues across Canada.

• Has an advanced level of proficiency in French, as the role involves delivering presentations in French and collaborating regularly with colleagues across Canada.

Why you’ll love working with us

• A work environment where learning and development merge with a collective pursuit of excellence.

• A healthy, safe, fair, and inclusive environment where potential can be freely expressed and developed.

• The opportunity to work in a hybrid environment, supported by flexibility and access to inspiring and innovative workspaces.

• Competitive benefits: Flexible group insurance, competitive pension plan, stock purchase plan, vacation and wellness/personal development days, telemedicine, employee and family assistance program, ergonomic furniture program, performance bonus, discounts on iA products, and much more!

Apply now and get ahead of your career, where your talent really belongs! 

Still unsure about applying?
At iA, we believe in potential and value diverse experiences. If this role inspires you, go ahead and apply – your place might be with us, and we want to get to know you!

The typical hiring range for this position is between $47,544 and $68,329 CAD per year; the base salary offered may vary depending on knowledge, skills, years of experience, and internal equity related to the role. At iA, we are committed to offering a fair, equitable, and market-based compensation structure. Our market data is updated annually to reflect the most current market conditions.

iA Financial Group

iA Financial Group* is the strength of a company with a human side, with its over 8,000 employees. Together, we have earned the trust of our more than four million clients and 25,000 advisors who have chosen us for their insurance, savings, and wealth management.

With over $200 billion in assets and half a billion invested in technological innovation, we’re a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 125 years, we have believed that it’s by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate.

At iA, we’re invested in you.

At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.

Please note that if you need help or assistance to make the recruitment process more accessible for you, please Contact us here. Someone from our team will be happy to assist you with your needs.